DWP - help

ISME__

Hello, 

I have a problem with DWP below is a shortend version:

May 2022 I sent a letter to DWP asking how much my government pension is from my late husband pension. - no reply      June followed up sending copy of letters - no response.

July telephoned & was told  'flagged for urgent reply' - no response

August  sent copies of letters to DWP complaints - no response

September/Oct spoke to ICE independent case examiner who said until I receive a reply from DWP there is nothing they can do.....ummm

So where do I go from here.  

All letters were sent registered mail. 

Dazed_and_C0nfused

my government pension

Are you referring to a pension payable by DWP as your latest husbands employment with them

Or the State Pension?

If the latter have you reached SPA?  If so was it under the old rules or new State Pension rules?

p00hsticks

The standard response is to escalate this to your MP.

As an aside, it is a waste of money sending registered letters to DWP as most (all ?) of their post is dealt with by mail handling sites that simply open the post, scan it in and immediately return any documents such as bank statement etc.

xylophone

Can you be clearer as to the nature of the problem.

How old are you and when did/do you become eligible for state pension?

Had your husband reached State Pension Age and if so when?

Are you indicating that your late husband was a member of a Public Service Pension Scheme eg Civil Service/TPS/Police/Fire Service/LGPS etc?

ISME__

I am 76. My husband passed age 44 in 1995. We were overseas, I carried on paying my voluntary contributions yearly 5th April until 2006 for previous years as requested by DWP. 

Brie

So presumably the OP started getting her SP in 2006 at the age of 60?  But has seen nothing for her husband??

Would this case then fall within those for older women who need to have their entitlement reassessed?  If so I've heard there's a horrendous backlog and chasing will not help.

p00hsticks

ISME__ said:

I am 76. My husband passed age 44 in 1995. We were overseas, I carried on paying my voluntary contributions yearly 5th April until 2006 for previous years as requested by DWP. 

Would your husband have reached State Pension Age (on his 65th birthday) before or after 5th April 2016 ?

ISME__

When I rang in June I was told 'my correspondence was flagged for urgent response!!   So that is the procedure 'entitlement reassessed ' letter first sent in May!!! Wow

ISME__

p00hsticks said:

ISME__ said:

I am 76. My husband passed age 44 in 1995. We were overseas, I carried on paying my voluntary contributions yearly 5th April until 2006 for previous years as requested by DWP. 

Would your husband have reached State Pension Age (on his 65th birthday) before or after 5th April 2016 ?

My husband was born Feb 1950 does that make a difference?

xylophone

I am 76. My husband passed age 44 in 1995. We were overseas, I carried on paying my voluntary contributions yearly 5th April until 2006 for previous years as requested by DWP. 

You reached SPA in 2006. You had not remarried?

Did you receive a Full Basic State Pension on your own contributions?

ISME__

I believe so but not 100%sure. No never remarried.