CST Letter Before Claim

evasivedavid

Umkomaas said:

evasivedavid said:

Le_Kirk said:

evasivedavid said:

Also, if I send this email/letter, does this put the whole thing on hold? Because the end of the 30 days is on 26th November but it says on the SAR page that they may take up to 2 months to respond so I'm worried i'll miss the deadline they've set.

If you submit a SAR, the recipient has one calendar month to respond; if they continue to insist on 2 months or fail to respond in one month, immediately send a complaint to the ICO.

They've already replied and asked me to supply my photo ID AND proof of ownership of the car... Not sure if the proof of ownership is a trap or not? Surely photo ID should be sufficient?

It's the norm to send a copy of your V5C (logbook), but no photo ID. Instead, send a copy of redacted utility bill showing your name and address, or a copy of the NtK you have received from them. 

Oh right. I've sent a photo of my passport... I'll have to dig out my log book. 

What should I expect to happen now, once I've sent the request for the info they have on me? As stated, it's CST Law who have sent the LBC -- how likely are they to continue pursuing this and what should I do once I've received the SAR info back from Euro Car Parks?

Coupon-mad

You sent strangers from a rogue industry, full photos of your passport, showing all the details, DOB and passport number?  I'd be demanding they delete that data immediately,  No-one needs your passport.

Umkomaas

No-one needs your passport.

The boys in Calais do!

1505grandad

As above.

They should already know that no photo I.D. should be requested as the ICO spell out here:-

"ICO - How to deal with a request for information: a step-by-step guide

https://ico.org.uk/for-organisations/sme-web-hub/how-to-deal-with-a-request-for-information-a-step-by-step-guide/

Step two: Know who you’re dealing with

If you’re not sure the requester is who they say they are, you must check this quickly. You can ask questions that only they would know, about reference numbers or appointment details for example. Or you can ask for ID that you can actually verify. There’s little point insisting on photo ID if you don’t know what the requester looks like – it should be proportionate."

I am sure (hopefully) there will not be any future credit card/loans/mobile phone contracts taken out in your name. 

evasivedavid

Umkomaas said:

No-one needs your passport.

The boys in Calais do!

What should I expect to happen now, once I've sent the request for the info they have on me? As stated, it's CST Law who have sent the LBC -- how likely are they to continue pursuing this and what should I do once I've received the SAR info back from Euro Car Parks?

Umkomaas

Look at the documents ECP send you. Check for any evidence in them that helps you. 

As stated, it's CST Law who have sent the LBC -- how likely are they to continue pursuing this

Have you read the CST Group thread I signposted you to yet?  Why do you think your case might be different?

evasivedavid

Umkomaas said:

Look at the documents ECP send you. Check for any evidence in them that helps you. 

As stated, it's CST Law who have sent the LBC -- how likely are they to continue pursuing this

Have you read the CST Group thread I signposted you to yet?  Why do you think your case might be different?

i'm just asking for your thoughts on what they're likely to do.. tbh, it's quite hard to find what you're looking for there. The long, sprawling threads have acronyms and it makes it difficult to find out what you're asking, and you were the one who closed my other thread down because of "forum etiquette" so i thought I'd ask you directly... 

why do people on forums always have such a massive stick up their ar*e?

Coupon-mad

Neither CST nor Euro Car Parks are likely to do anything.

Come back if you get a small claim though. We have a 99% win rate consistently since around 2016 when we first caught up with the influx of court claims.

evasivedavid

Coupon-mad said:

Neither CST nor Euro Car Parks are likely to do anything.

Come back if you get s claim though. We have a 99% win rate consistently since around 2016 when we first caught up with the influx of court claims.

Thanks mate.. appreciate your follow-up. 

p.s what's an S? Hahaha Sorry for my lack of knowledge! New to this stuff!

Coupon-mad

Small claim.

As fully explained in the NEWBIES thread.

I'm a lady by the way...but you are not the first on here to call me 'mate'! No worries.