Amazon payment problem 8 November 2022 at 9:12AM in Ebay, auctions, car boot sales, post & parcels 4 replies 56 views

horsewithnoname

Every time I preorder something on Amazon - books for my kindle - when it is released I get an email to say I need to log on to Amazon on a desktop and re verify my card. 

The same card that I used only the day before to buy something!
First world problems I know, but if anyone knows a way round this, I’d be very grateful. 

Thank you

RFW

A couple of things I can think of...

Does your account address match the address the card is registered to?

Is this your default card or do you possibly have another as default that has expired?

It sounds like something between Amazon and card company is triggering it as something new.

I'd go into account details and have a look at cards registered and addresses.

MSE_James

Could it be down to this? https://www.makeuseof.com/no-kindle-books-via-amazon-android-app/ 

horsewithnoname

The addresses match, but I do have two cards ‘attached’ to my account. I’ll try removing one, though they are both valid. 

Thanks

horsewithnoname

MSE_James said:

Could it be down to this? https://www.makeuseof.com/no-kindle-books-via-amazon-android-app/ 

I’ve got an iPhone and I can’t buy books on the Amazon app on my phone, I usually buy/order direct off my kindle. 

I’m not ever so technologically proficient mind you 😂