Pushy estate agents-is this normal?

Martisha

since we had our offer accepted a few weeks ago, sellers estate agents are emailing us regularly. During each week we receive at least 2 emails from the sale progressor askings where things are. She emails our solicitors and copy us in, telling them to do various things. I find this very pushy and a bit too much.

is this normal?

Martisha

We instructed our solicitors, signed the forms and made initial payment. I believe they know what they have to do so I do not understand why she email them constantly and telling them what they should do.

it makes me think that perhaps there is something wrong with the house?

propertyrental

EAs are pushy because they earn commission if/when the sale Completes.

Sometimes this can be useful eg if they get an overworked conveyancer at a conveyancing warehouse to progress the sale, or a seller/buyer who is not responding to solicitors/whatever.

Other times it's just annoying. Just accept that this is what EAs do!

eddddy

Martisha said:

She emails our solicitors and copy us in, telling them to do various things. 

It's usual for the estate agent to chase you (the buyer) - but they shouldn't really be giving your solicitor instructions.

Was the solicitor recommended to you by the estate agent? It's generally better not to use a solicitor recommended to you by the estate agent.

Anyway, you can remind your solicitor that they are not to take any instructions from the estate agent - only from you.

And I would tell the solicitor not to provide any information or updates direct to the estate agent. The info and updates should only go to you, and you decide what you want to pass on to the estate agent.

lookstraightahead

If it's a few weeks ago where are you in the process? Near exchange? 

Martisha

eddddy said:

Martisha said:

She emails our solicitors and copy us in, telling them to do various things. 

It's usual for the estate agent to chase you (the buyer) - but they shouldn't really be giving your solicitor instructions.

Was the solicitor recommended to you by the estate agent? It's generally better not to use a solicitor recommended to you by the estate agent.

Anyway, you can remind your solicitor that they are not to take any instructions from the estate agent - only from you.

And I would tell the solicitor not to provide any information or updates direct to the estate agent. The info and updates should only go to you, and you decide what you want to pass on to the estate agent.

No, this is an independent solicitor not recommended by EA.

Examples of todays questions from EA to my solicitor [I am being copied in]:

When do you start searches and enquiries
have you received your clients mortgage offer yet

powerful_Rogue

Seems fair enough. They are pushing things along.

Martisha

lookstraightahead said:

If it's a few weeks ago where are you in the process? Near exchange? 

Not near exchange at all, only draft contracts have been received by my solicitor 5 days ago.

Flugelhorn

good solicitor will ignore such things from EA

Edi81

Flugelhorn said:

good solicitor will ignore such things from EA

This is good to know. My solicitor is good
for taking a call from me to discuss my sale and purchase but has ignored all emails from the EA. 

My EA in my purchase has commented a couple of times on this but my solicitor doesn’t work for them (independent) and I provide the updates to the EA. Thankfully there is no EA on the sale and I deal directly with my purchase (private sale). I get they only get paid when the sale goes through but it’s just another bad thing about EAs!

Martisha

propertyrental said:

EAs are pushy because they earn commission if/when the sale Completes.

Sometimes this can be useful eg if they get an overworked conveyancer at a conveyancing warehouse to progress the sale, or a seller/buyer who is not responding to solicitors/whatever.

Other times it's just annoying. Just accept that this is what EAs do!

Ok thanks, I thought it was rather odd for EA to email my solicitor directly and banging email after email.

The EA for our sale is not like that at all! Its opposite!