Evans halshaw guarantee

chrisw

Unfortunately the diagnostic charge is pretty standard. You should get the fee back if the fault's covered by the warranty. I would think the alternator would be covered assuming the AA man's diagnosis is correct.

diystarter7

chrisw said:

Unfortunately the diagnostic charge is pretty standard. You should get the fee back if the fault's covered by the warranty. I would think the alternator would be covered assuming the AA man's diagnosis is correct.

Thanks as stated by me but more concisely.
I also said that the fee may not be returned as at times a diagnostic shows no fault as the fault is intermittent.

400ixl

Golden_Glow90 said:

What can I do here? Is there anyone else I can contact? I’ve had extended warranty with car companies before but it’s always been so easy to claim, I’ve literally taken the car to a garage and they’ve settled the bill with the warranty people. Why do evans halshaw make it so difficult?

Call the dealer you left it with and ask to be put through to the dealership customer services manager to make a complaint.

If that doesn't work then go to the main complaints process https://www.evanshalshaw.com/customer-care/