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Texting trouble

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Can anyone help with this, please?

I recently acquired a smart phone for the first time after many years of dumb phone use. One thing I noticed almost immediately was that SMS messages were failing to send on a regular basis... maybe one time in every four? Leave it for an hour or two and then, yes, magically the self-same message sends without a problem. What is happening? It doesn't seem to relate to local signal strength or anything like that.

Comments

  • Billxx
    Billxx Posts: 294 Forumite
    Sixth Anniversary 100 Posts Name Dropper Photogenic
    More info required please.  Make of phone? Operating system (OS) version number?  What carrier are you using?  Does it behave differently when on WiFi or cellular?
    Is the phone new or pre used?

    Sorry to ask so many questions...

    Kind Regards,

    Bill
  • It's a cheap Oppo A16. Late version of Android... exact version unknown. I'm with O2. I thought SMS always transmitted via mast network... no?

  • Neil_Jones
    Neil_Jones Posts: 9,537 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's a cheap Oppo A16. Late version of Android... exact version unknown. I'm with O2. I thought SMS always transmitted via mast network... no?


    SMS does go over the mobile network but the SMS app on Android received an update a few years ago to add functionality from Google Chat for prettier messages, where supported.  However this requires a network connection (data or Wi-Fi) so it will go when there is a network connection, so if you want normal SMS you have to turn that off (or leave data on).



  • RainbowsInTheSpray
    RainbowsInTheSpray Posts: 1,466 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 6 November 2022 at 3:11PM
    It's a cheap Oppo A16. Late version of Android... exact version unknown. I'm with O2. I thought SMS always transmitted via mast network... no?


    so if you want normal SMS you have to turn that off (or leave data on).



    Well, I never. Wanting something which was previously 'normal' suddenly becomes ten times more complicated with a 'smart' phone... who knew, eh? Geeks rule,ok...
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