Who is responsible for engine rebuild issues?

[Deleted User]

robrymond said:

[Deleted User] said:

robrymond said:

Ganga said:

Has it had an oil change ie a service since the re-build ?

No it hasn't. I've kept it topped up with oil but no service. Service was due this month.

I'm no mechanic, but I wouldn't expect a modern BMW engine to need topping up. How much oil are we talking about?

I used about 5 litres since June which means it was burning excess oil. There are no oil leaks.

Did you take any action to fix the excessive oil consumption?

robrymond

[Deleted User] said:

robrymond said:

[Deleted User] said:

robrymond said:

Ganga said:

Has it had an oil change ie a service since the re-build ?

No it hasn't. I've kept it topped up with oil but no service. Service was due this month.

I'm no mechanic, but I wouldn't expect a modern BMW engine to need topping up. How much oil are we talking about?

I used about 5 litres since June which means it was burning excess oil. There are no oil leaks.

Did you take any action to fix the excessive oil consumption?

I contacted the original garage and said I noticed smoke coming from the oil cap; to which I replaced as they said it could be the seal on there. I've then monitored for approx a month and oil consumption has reduced slightly, obviously had the MOT and then bang its gone.

forgotmyname

Rebuild not a full recondition.  No mention of a rebore or new pistons. If it was burning oil before the work then it
will likely burn oil after the work because none of those parts were changed.

Head skimmed but again no mention of work on the valves.

No reconditioning to the pistons and bores. Used crank fitted but again no mention of work done to the crank other
than bearings.

Sounds like a repair on the cheap which sometimes works and sometimes does not. In this instance you were
unlucky becase it has not paid off.

robrymond

As I'm not up to my six months yet, I didn't realise but under the Consumer Law, the burden is not on me to prove the goods were faulty. However I still have a feeling they'll say 'xyz' failed which has resulted in the original service provided failing too. Then where do you stand if they blame another part to cause the original ones to go faulty again?

k3lvc

robrymond said:

As I'm not up to my six months yet, I didn't realise but under the Consumer Law, the burden is not on me to prove the goods were faulty. However I still have a feeling they'll say 'xyz' failed which has resulted in the original service provided failing too. Then where do you stand if they blame another part to cause the original ones to go faulty again?

But in this case what were 'the goods' ? You bought a new conrod and some new seals but along with that got a number of 'serviced' parts. Not sure you can rely on the 6 months on this basis

robrymond

k3lvc said:

robrymond said:

As I'm not up to my six months yet, I didn't realise but under the Consumer Law, the burden is not on me to prove the goods were faulty. However I still have a feeling they'll say 'xyz' failed which has resulted in the original service provided failing too. Then where do you stand if they blame another part to cause the original ones to go faulty again?

But in this case what were 'the goods' ? You bought a new conrod and some new seals but along with that got a number of 'serviced' parts. Not sure you can rely on the 6 months on this basis

It includes the 'service' not just the goods. So yes the 2nd hand crankshaft may not be covered but I'd say the six months applies to the skill and knowledge set out by those repairing.

Grey_Critic

k3lvc said:

But in this case what were 'the goods' ? You bought a new conrod and some new seals but along with that got a number of 'serviced' parts. Not sure you can rely on the 6 months on this basis

So it is a **Partial Rebuild** Y

ou will need to prove that one of the **New** compnents failed and you will need to agree to pay for the investigation first - IF one of those items failed then the whole repair plus consequential damage to any parts should be covered BUT if it is something else then it will be a very expensive exercise.

robrymond

So it turns out one of the parts they used has failed:

Now found the issue it was the new crank that snapped. It's not our fault but the crank shaft manufacture which should not have broken. Obviously the supplier at most will only replace the crank but the recovery all the labour I'll have to swallow. Fortunately it has not damaged any other part of the engine, but will need a new crank, big end shells and conrod shells to be on the safe side. But I'm pleased to say you will not be expected to pay for anything as this should not have happened. I'll be contacting to supplier now. I'll keep you up to date with progress.

Mightily relieved that I won't have to pay for repairs.

homersimpson246

robrymond said:

So it turns out one of the parts they used has failed:

Now found the issue it was the new crank that snapped. It's not our fault but the crank shaft manufacture which should not have broken. Obviously the supplier at most will only replace the crank but the recovery all the labour I'll have to swallow. Fortunately it has not damaged any other part of the engine, but will need a new crank, big end shells and conrod shells to be on the safe side. But I'm pleased to say you will not be expected to pay for anything as this should not have happened. I'll be contacting to supplier now. I'll keep you up to date with progress.

Mightily relieved that I won't have to pay for repairs.

Just be a bit weary about what they are doing to the car, a crank won't cause the car to use oil unless its leaking from the seals and you would notice that when you parked it up. 

Using oil will be down to worn/glazed bores or worn/damaged valve seals or possibly headgasket issues.

If they just put a crank in it the engine will almost certainly burn oil at the same rate it did before and you don't know what damage the siezure has done to the rest of it. 

Personally I would be fitting a complete secondhand engine and if I were the garage I would do the same as it lowers their risk of something else having been damaged and failing in short order.

robrymond

homersimpson246 said:

robrymond said:

So it turns out one of the parts they used has failed:

Now found the issue it was the new crank that snapped. It's not our fault but the crank shaft manufacture which should not have broken. Obviously the supplier at most will only replace the crank but the recovery all the labour I'll have to swallow. Fortunately it has not damaged any other part of the engine, but will need a new crank, big end shells and conrod shells to be on the safe side. But I'm pleased to say you will not be expected to pay for anything as this should not have happened. I'll be contacting to supplier now. I'll keep you up to date with progress.

Mightily relieved that I won't have to pay for repairs.

Just be a bit weary about what they are doing to the car, a crank won't cause the car to use oil unless its leaking from the seals and you would notice that when you parked it up. 

Using oil will be down to worn/glazed bores or worn/damaged valve seals or possibly headgasket issues.

If they just put a crank in it the engine will almost certainly burn oil at the same rate it did before and you don't know what damage the siezure has done to the rest of it. 

Personally I would be fitting a complete secondhand engine and if I were the garage I would do the same as it lowers their risk of something else having been damaged and failing in short order.

Yes true. I've got a new car on order for January so will be part-exing this one. I'm stuck now as piggy in the middle whilst the garage claims there costs back from the seller. Highly frustrating as this could be strung out for weeks: