Replace USB port on my laptop

blinko

Hi guys

The usual story I had a mouse plugged in to my laptop, laptop falls and USB port breaks. Its now not registering any device even though appears fine on the device menu. 

I need to know the USB part, does anyone know how to find this out to order replacement ?

thanks

these are the details from my system logs

my laptop is HP  System Model HP ENVY x360 Convertible 15-ee0xxx

AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) PCI\VEN_1022&DEV_1639&SUBSYS_876F103C&REV_00\4&1185D5E4&0&0341

flaneurs_lobster

Have you tried https://support.hp.com/ ? My HP laptop has a service manual on there that has cutaways and instructions for fitting replacement USB boards (and everything else). Will give you the part number too.

Neil_Jones

Involves taking the laptop to pieces.

If the USB port in question is on what's called a daughterboard (ie a separate board on its own connected by a cable to the main big board), then you can just replace that daugherboard..

If the port in question is on the main board, you're sort of stuck really as replacement boards will probably be more than the laptop is reasonably worth.

blinko

Thanks a lot guys , hopefully it's on a daughter board .

8f not I assume the only solution is to solder? The laptop only has 1 X usb port (the broken one )

Neil_Jones

Assuming it this one:

https://support.hp.com/in-en/product/hp-envy-15-ee0000-x360-convertible-laptop-pc-series/32552489/model/32552491

Then the service guide, here:

http://h10032.www1.hp.com/ctg/Manual/c06618426.pdf

Suggests it should have three USB ports, not one:

"USB 3.2 Gen 2 type-C port (1) [and] USB 3.2 Gen 1 type-A ports (2)"

flaneurs_lobster

blinko said:

Thanks a lot guys , hopefully it's on a daughter board .

8f not I assume the only solution is to solder? The laptop only has 1 X usb port (the broken one )

Good luck! FWIW, I had the main board replaced on a 5 y-o HP ENVY x360 Convertible a couple of years ago and the cost of the board was north of 200 quid. Replaced the HDD with SSD at the same time (£60). Labour time another fifty quid. Lasted about another year before the screen clapped out.

Probably should have just replaced the thing.

blinko

Hi guys this is my laptop
https://support.hp.com/in-en/product/hp-envy-15-ee0000-x360-convertible-laptop-pc-series/32552489/model/34794751?sku=2R564EA

unfortunately by the looks of it , the USB port (next to the DC connect) is soldered to the mother board

Thankfully there is one on the other side I can use (sorry you were right above poster , there are 2 x USB A ports and 1 x USB C port)

Here are 2 photos

https://ibb.co/KFwjTDm

https://ibb.co/kHtN52k

km1500

You can cheaply get a usb-c to usb-a (female) adaptor which will give you another usb-a port.

on ebay, search: usbc otg

or

https://www.ebay.co.uk/itm/194871536366?hash=item2d5f3faaee:g:0kgAAOSwnjdiF~HO&amdata=enc:AQAHAAAA4LUlPSuvEzDafhiDnYltziFr+x6WVaCBej2mPQnHSrq5CWBuQE96eMmYx06cc2vs1cpJkvwD/9tcQ2/KRcN1z9lBZP5ZT+TjbJ2xNr/AYF9cH2iXe/noYe8ZVR8Ni6cHO/is4ItJZRstu2Rb+nt0L2l7PfdC36BaoKfiik9jvrGQgF3HVNLbDG05JQLN+Kt4mVNj9/2tCvTAqSYOx0ULjHSC8eVBlCUiBf2mAmcISqR3dtAJGYRobdKcgFF+6Oe7qc6tIbHc06LpkOBxb8AzoWH+7hthGRC5ax3t9WfXTPqs|tkp:BFBM5sCv9Ihh

outtatune

Soldering on a new USB port will be an easy task for an electronics repair shop.