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Replacement with insurance policy

photoman79 · 2022-11-03 09:27:48

Hello I dropped my camera and it is not repairable. I originally bought the camera secondhand and was in 'like new' condition. The insurance company have offered a replacement used item however I believe the policy is to replace with a new for old, do I have to accept another used camera?

3 November 2022 at 10:27AM in Consumer rights

11 replies 282 views

Replies

4 November 2022 at 6:26PM

sheramber Forumite
16.7K Posts

Forumite

4 November 2022 at 6:26PM

If you tell us what policy you are claiming under someone may be able to give you a more accurate answer.

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