Switching and TSB Debit Cards 2 November 2022 at 5:14PM in Budgeting & bank accounts 4 replies 132 views

Devonjem

A few years ago I switched a few accounts and cannot recall being asked for the debit card number of the old account.  Is it the case that to switch now, you likely will be asked for the debit card number of the old account? If so, must it be a number from an active debit card, or will an out of date debit card number for the same account be OK?  I have 5 old TSB accounts but only one has an active debit card.  Going online on TSB I see that only one of my accounts has a linked debit card.  Does TSB usually issue a separate debit card for each of its current accounts?  Thanks

WillPS

Devonjem said:

A few years ago I switched a few accounts and cannot recall being asked for the debit card number of the old account.  Is it the case that to switch now, you likely will be asked for the debit card number of the old account? If so, must it be a number from an active debit card, or will an out of date debit card number for the same account be OK?  I have 5 old TSB accounts but only one has an active debit card.  Going online on TSB I see that only one of my accounts has a linked debit card.  Does TSB usually issue a separate debit card for each of its current accounts?  Thanks

I've never heard of a debit card being shared between multiple accounts, other than Curve. 

The TSB debit card has the relevant account details printed on it.

If you'd like to switch a current account with no debit card associated with it away, you simply indicate the account doesn't have a debit card on the form; it shouldn't be a blocker (although you might have a quick call from TSB to check it is definitely you requesting the switch away).

soulsaver

Y if you haven't used them, TSB don't send out replacements when they expire. Andd remove the option to order replacements online.

Some providers do want them, but have work arounds - Santander say you'll need to attend branch if you haven't got a current one, but there may be a phone option.

Nationwide phoned me to ask why I hadn't got one as a 2nd named on a joint current ac. switch

You can phone ask TSB for DCs for all of your current accounts, I did in readiness for switching deals, and I had a lot, IIRC 5/6.

You'll get them in about a week, subject to RM disputes. 

Devonjem

Thanks for that.  I tried a switch from TSB to Lloyds yesterday and the online form required a debit card number from the old account otherwise I could not proceed - I dont know if that is the norm. As only 1 of the 5 TSB accounts has an active debit card, I used that account for the switch - I ended up calling Lloyds anyway to do the switch because the switch form kept crashing. 

soulsaver

Some switchers (used to) have an option to say 'no DC' but I think they've started to use the card for their ID requirements and to avoid people with arrears on the card saying they don't have one leading to lots of admin.