We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

TSB Refund

[Deleted User]

[Deleted User] Posts: 0 Newbie

Seventh Anniversary

100 Posts

Name Dropper

Combo Breaker

2 November 2022 at 5:45PM in Savings & investments

I made a post on here (can't find it) about how I opened an account with TSB, funded it with several thousand pounds from a car sale marked to be sent on to savings accounts. Every transaction I made was challenged by the TSB and I spent hours on each one sorting it out. I complained and yesterday they sent me £25. I'm always quick to moan about banks so I think it only fair to praise one when it acts fairly.

0

Comments

Bigwheels1111 Posts: 2,984 Forumite

2 November 2022 at 6:04PM

£25 is that it ?.
I got £25 for just calling them when they changed their platform and it went wrong for months. Plus £15 for call costs.
In the end after lots of complaints I had just over £500 or £600 in compensation.
They paid me out and 3 months later sent another payment after reviewing my issues.

Raise to complaint further, You had to make payments form another account etc, £100 comp.
Had to borrow money from family, £100 comp.
Went into town to get money from another bank, Tome, Parking, fuel etc.
Make a list.

0
[Deleted User] Posts: 0 Newbie

2 November 2022 at 6:10PM

I'm okay with the £25.

1

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

Categories

All Categories
350K Banking & Borrowing
252.7K Reduce Debt & Boost Income
453.1K Spending & Discounts
243K Work, Benefits & Business
619.9K Mortgages, Homes & Bills
176.5K Life & Family
255.9K Travel & Transport
1.5M Hobbies & Leisure
16.1K Discuss & Feedback
Read-Only Boards

MSE News

Buy now, pay later protection one step closer – but Martin Lewis urges caution as rules not yet in force
New rules to protect over 10 million shoppers who use buy now, pay later (BNPL) services are on the way to becoming law. However, MoneySavingExpert.com (MSE) founder Martin Lewis, who has long-campaigned for BNPL regulation, is urging people to remain wary until the law changes take force.
Tesco shopper? You've less than two weeks to use £15 million worth of Clubcard vouchers – or extend them with our trick
If you've got a Tesco Clubcard, check if you have any vouchers close to expiring, as nearly £15 million-worth are due to run out on Saturday 31 May. Don't want to spend your vouchers yet? We've got a trick to extend their validity.
Martin Lewis: Just got a win on hopefully changing hideous council tax debt collection that hurts millions
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
Martin Lewis: Mobile and broadband mid-contract inflation hikes are BANNED – but there are winners and losers
Inflation-linked broadband, mobile and TV price hikes have been banned. It means some will see bills rise by a specified amount in pounds and pence going forward. However, MoneySavingExpert.com founder Martin Lewis has warned that many WILL still see above-inflation rises in future despite the new rules.
'Catastrophic' Council Tax debt collection practices to be investigated by Government – Martin Lewis says move is 'brilliant news'
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?