Android app for 1st gen smart meters?

Yorkie006

Hi,
is there an android app that supports 1st generation smart meters? I tried Bright, Loop and Hugo but none of them work with the old meters. My in home monitor just packed in and British Gas website doesn't show usage properly (some days are missing completely) and current day's usage is not shown at all (it's got a 24 hrs delay). Thanks!

matelodave

I use the Android version of the Bright  Appp with my 1st gen (SMETS1) meter. AFAIK the Bright app works fine provided that the meter has been enrolled with the DCC and has been activated by your supplier.

Perhaps you could check whether your meter is actually enrolled using the CAB meter checker - https://smartmetercheck.citizensadvice.org.uk/

Yorkie006

Just checked the website, neither of my smart meters are connected to DCC (but both are sending reading to British Gas). How do I get them enrolled?
I tried to get a replacement monitor from BG but apparently they only give you one when the meters are installed and that's it, can't get another at a later date. 
Looks like I'm stuck until the meters get connected to DCC. Great timing, monitor worked fine the whole time but decided to stop when the energy prices are through the roof and people are monitors usage more than ever before

QrizB

Yorkie006 said:

Just checked the website, neither of my smart meters are connected to DCC (but both are sending reading to British Gas). How do I get them enrolled?

You can't, they will get enrolled if/when the DCC get around to it.