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PCNs From Euro Car Parks - M & S Car Park

So yesterday I received a PCN from ECP alleging that my car was parked overnight in the nearby M & S car park where I shop on a daily basis.

This is from memory the 5th such notice I have received so far this calendar year in exactly the same circumstances. Clearly there is a fault somewhere in the ECP system which does not link an exit with the same day arrival.

Up till now M & S have been cooperative and have had the notices cancelled on my behalf.

I am now very unhappy with the persistent and recurring nature of these Notices and am contemplating what further action I should take against ECP for their careless approach.

Fortunately I have a dash cam with a large capacity memory card and have the relevant footage to demonstrate that their allegations are baseless and not credible.

There is one slight complication in that the car is registered in my son’s name and the PCNs are issued in his name. He is working away from the UK and I am running, insuring and maintaining it with his permission.

Any thoughts would be welcome

Replies

  • edited 1 November 2022 at 1:44PM
    Coupon-madCoupon-mad
    115.8K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    edited 1 November 2022 at 1:44PM
    Demand that this car is whitelisted or your son (the keeper) will be using the dashcam footage to sue ECP for persistent misuse of his data and failure to carry out proper human checks for the missing or 'orphan images' before automatically applying for DVLA data.

    ECP and the retail park landowner can do that (whitelisting is standard stuff).

    Did you know this isn't an error, it's the NORM?
    https://www.britishparking.co.uk/ANPR

    "As with all new technology, there are issues associated with its use:

    a)    Repeat users of a car park inside a 24 hour period sometimes find that their first entry is paired with their last exit, resulting in an ‘overstay’. Operators are becoming aware of this and should now be checking all ANPR transactions to ensure that this does not occur."

    That article is from several years ago. ECP are in the BPA AOS yet they are not doing manual checks to discount double visits, it seems.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • inspectorperezinspectorperez Forumite
    735 Posts
    500 Posts Third Anniversary Name Dropper
    Forumite
    Demand that this car is whitelisted or your son (the keeper) will be using the dashcam footage to sue ECP for persistent misuse of his data and failure to carry out proper human checks for the missing or 'orphan images' before automatically applying for DVLA data.

    ECP and the retail park landowner can do that (whitelisting is standard stuff).

    Did you know this isn't an error, it's the NORM?
    https://www.britishparking.co.uk/ANPR

    "As with all new technology, there are issues associated with its use:

    a)    Repeat users of a car park inside a 24 hour period sometimes find that their first entry is paired with their last exit, resulting in an ‘overstay’. Operators are becoming aware of this and should now be checking all ANPR transactions to ensure that this does not occur."

    That article is from several years ago. ECP are in the BPA AOS yet they are not doing manual checks to discount double visits, it seems.

    Excellent reply thank you which is very much appreciated!
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