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Clear Bank? Raisin moving to them from Starling. - Update (its fast!)

Sea_Shell
Sea_Shell Posts: 10,155 Forumite
Tenth Anniversary 1,000 Posts Photogenic Name Dropper
edited 16 February 2023 at 8:40AM in Savings & investments
Morning

I hold a handful of accounts via Raisin and have been happy with the platform and how it works.   

However, yesterday, I received an email stating that they are moving from using Starling as their cash holding account and are moving to using ClearBank, which will still be FSCS protected.

Now I've never heard of them, so I had a quick Google, and it seems they are a commercial bank, used for clearing funds for third parties, with accounts held at the Bank of England.   They are not for retail customers directly.

Their website states, with regards to FSCS...

"FSCS-protected deposits are a part of our Banking-as-a-Service (BaaS) proposition. A FSCS-protected deposit is a physical account held with ClearBank and is only available to our BaaS customers for the purpose of sending and/or receiving payments. The balance of a FSCS-protected deposit is held by ClearBank and can be viewed via the ClearBank Portal and the API. Additionally, FSCS-protected deposits are reconciled for you by ClearBank."


So I take it from this that any cash funds held "in transit" as it were with Raisin would be covered, for the short period they are in the ClearBank part of the platform, either waiting to be "invested" or withdrawn.

Anything i've missed?

If not, treat this post as "for information only"  ;)


How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
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Comments

  • Sea_Shell
    Sea_Shell Posts: 10,155 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Sounds promising and that payments should be quicker, both in and out.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  • aroominyork
    aroominyork Posts: 3,642 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sea_Shell said:
    Sounds promising and that payments should be quicker, both in and out.
    Agree. The overnight - or was it two days? - time lag in deposits showing in my account was not impressive.
  • Sea_Shell
    Sea_Shell Posts: 10,155 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Maybe this will now remove the main reason that people didn't fancy using the platform...the lag.

    Will see how it goes and report back.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  • Sea_Shell
    Sea_Shell Posts: 10,155 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Well, that's good!!!


    Just transferred £10 as a test payment to Raisin, using the new account details, and it's there NOW, so pretty instant.


    Payee confirmation worked too.


    Impressed.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  •  Substantial bond matured at raisin 31st January. Despite complaints money still not arrived in my account. I see that Raisin is a best buy at moment. Am not alone with this issue (see Trustpilot) 
  • Sea_Shell
    Sea_Shell Posts: 10,155 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 18 February 2023 at 8:50AM
    FYI - I requested the £10 test payment back out to my current account, and it's arrived, about 5 mins later.

    So it would appear that YES, they are now using Faster Payments for money in and out of their holding account.

    Obviously you still have to wait for maturing funds to be transferred into your holding account, but once there that bit is definitely MUCH quicker now.

    ...and today is SATURDAY!! 


    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
  • ian16527
    ian16527 Posts: 276 Forumite
    Sixth Anniversary 100 Posts Name Dropper
     Substantial bond matured at raisin 31st January. Despite complaints money still not arrived in my account. I see that Raisin is a best buy at moment. Am not alone with this issue (see Trustpilot) 
    I have just had 2 mature in January
    No issues with receiving payment
  • Sea_Shell said:
    Obviously you still have to wait for maturing funds to be transferred into your holding account, but once there that bit is definitely MUCH quicker now.
    Well... NO. They should credit funds of maturing bonds immediately. My son had a three year bond with Aldermore held through HL Active Savings maturing on 31 January. On the morning of 31 January the funds were credited to his HL holdings account. Raisin should be no different.
  • Sea_Shell
    Sea_Shell Posts: 10,155 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Sea_Shell said:
    Obviously you still have to wait for maturing funds to be transferred into your holding account, but once there that bit is definitely MUCH quicker now.
    Well... NO. They should credit funds of maturing bonds immediately. My son had a three year bond with Aldermore held through HL Active Savings maturing on 31 January. On the morning of 31 January the funds were credited to his HL holdings account. Raisin should be no different.
    My next maturity date is 11th April, so i'll see what happens and report back.


    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
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