We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Error on Nationwide report showing Arrears

Options
Hi, so after being refused a small increased overdraft i decided to check my credit report on Clears Score.  It showed an arrears- worsening- on my mortgage which was the first I’d heard of it.

i called Nationwide and they confirmed there were no arrears and they had not ‘reported’ me and to get in touch with Equifax

After a bit of backwards and forwards, they have confirmed the error and that my report will be amended within 5 days.

will this be an issue in the future ?  Should i just accept this?

thanks

Comments

  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

  • Also worth noting that having an increased OD (assuming you're increasing it because you need to use it) will do far more damage to your credit record than an incorrectly reported error which will be removed completely
  • Jumblebumble
    Jumblebumble Posts: 1,982 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

    Interesting 
    How can you be so confident  that the supplier who refused the overdraft increase has removed the arrears marker from their own records and so if the OP applies again there will not still be a problem because of the error ?

  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

    Interesting 
    How can you be so confident  that the supplier who refused the overdraft increase has removed the arrears marker from their own records and so if the OP applies again there will not still be a problem because of the error ?

    A fair point, but I was working on the assumption that it would be removed as they had told the OP it would.

  • jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

    Interesting 
    How can you be so confident  that the supplier who refused the overdraft increase has removed the arrears marker from their own records and so if the OP applies again there will not still be a problem because of the error ?


    Are you suggesting the bank would keep a record of something noted on the CRA report in a local notice rather than check again when OP applies later? If so, no, they wouldn't keep an out of date record
  • jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

    Interesting 
    How can you be so confident  that the supplier who refused the overdraft increase has removed the arrears marker from their own records and so if the OP applies again there will not still be a problem because of the error ?

    They won't.

    The bank will only keep records of events that have happened within their own systems. If it happens outside of that they won't keep a record of it, other than the obvious "they failed a credit check."

    And I can be so confident because I have worked for a bank in a credit control situation.
  • Jumblebumble
    Jumblebumble Posts: 1,982 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    jsrose said:


    will this be an issue in the future ?

    No.  Once the error is corrected then there will be no trace of it on your file.

    jsrose said:
     Should i just accept this?


    I would say so.  If you had suffered any quantifiable financial loss due to the error then it would be reasonable to claim recompense.  But from what you've described it was simply an error that has resulted in no lasting damage.

    Interesting 
    How can you be so confident  that the supplier who refused the overdraft increase has removed the arrears marker from their own records and so if the OP applies again there will not still be a problem because of the error ?

    They won't.

    The bank will only keep records of events that have happened within their own systems. If it happens outside of that they won't keep a record of it, other than the obvious "they failed a credit check."

    And I can be so confident because I have worked for a bank in a credit control situation.
    Fair enough
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.