Barclaycard issues with buying things online

yellowk

Hiya,

I wondering if anyone has had a similar issue to me when they first got their Barclaycard Rewards card.

I got my card a couple of days ago, activated it and registered it for the app and I have used it in store fine. I then tried to buy something online and when it gets to the part where it does the Visa Secure, it blanks and goes back to the shopping website and it says it can't verify my card.
I tried it on a couple of other websites and even the Barclaycard cashback website (the part you set up an account) but it doesn't offer me a chance to verify my card (either by passcode or app) and so it declines it.

I've been on the phone with Barclaycard who have checked my account and all seems fine but still having a problem with the Visa Secure part. Has anyone had this issue?

Thanks in advance!

cymruchris

No - I haven't had that issue with my Barclaycard Rewards card - all's working fine. Are you trying to buy things through reputable british websites? By any chance are they high value purchases as a percentage of your credit limit? None of this might be related - but it's worth ruling everything out. 

Jami74

Do you have a pop up blocker? Might be worth trying in a different browser if you haven't already. 

[Deleted User]

It won't be a pop-up blocker, though some ad block ones can cause issues. That said I use Firefox at home with adblock, privacy badger, u-script and a couple of others and never have issues with credit card security checks - though mine (Lloyds) uses an app based on so the page loads the security check and I then approve it

born_again

yellowk said:

Hiya,

I wondering if anyone has had a similar issue to me when they first got their Barclaycard Rewards card.

I got my card a couple of days ago, activated it and registered it for the app and I have used it in store fine. I then tried to buy something online and when it gets to the part where it does the Visa Secure, it blanks and goes back to the shopping website and it says it can't verify my card.
I tried it on a couple of other websites and even the Barclaycard cashback website (the part you set up an account) but it doesn't offer me a chance to verify my card (either by passcode or app) and so it declines it.

I've been on the phone with Barclaycard who have checked my account and all seems fine but still having a problem with the Visa Secure part. Has anyone had this issue?

Thanks in advance!

Apple user by any chance? 

Even if not try another browser, as some do cause issues with VbV & how retailers have implemented it into their pages.