So what are Paypal Honey doing??

Options
jakey01
jakey01 Posts: 7 Forumite
First Post First Anniversary Combo Breaker
edited 24 October 2022 at 3:57PM in Praise, vent & warnings
I have had the Honey extension for a few years.  Earning points and getting a few vouchers. My last in August ....no problem.
Not so in mid October. Now I have had my points returned saying that there maybe a problem with my account.  So I duly contacted them.... Nothing.
I have tried 3 times to redeem my points, asked them to resend the email with the code, sent 4 emails to the customer support and...... nothing.

Is it me or do other members have the same problem?  What's going on with Honey?    

As a foot note I have notices a number of discontented murmurings on Trust Pilot when I did a search. 

Comments

  • JCS1
    JCS1 Posts: 5,294 Forumite
    Photogenic Name Dropper First Anniversary First Post
    Options
    Google seems to tell me that this only works in America, this is a UK site so I suspect you won't receive many other replies.
  • sheramber
    sheramber Posts: 19,353 Forumite
    First Anniversary I've been Money Tipped! First Post Name Dropper
    Options
    JCS1 said:
    Google seems to tell me that this only works in America, this is a UK site so I suspect you won't receive many other replies.
    It is available in UK, Australia, and Canada.
  • jakey01
    Options
    sheramber said:
    JCS1 said:
    Google seems to tell me that this only works in America, this is a UK site so I suspect you won't receive many other replies.
    It is available in UK, Australia, and Canada.
    Not sure what you mean  ?
  • MovingForwards
    Options
    jakey01 said:
    sheramber said:
    JCS1 said:
    Google seems to tell me that this only works in America, this is a UK site so I suspect you won't receive many other replies.
    It is available in UK, Australia, and Canada.
    Not sure what you mean  ?

    Sheramber was replying to JCS1, not you're actual query.
    Mortgage started 2020, aiming to clear it in 2026.
  • jakey01
    Options
    So carrying on. I have spent the last month trying to get a response from Honey. No acknowledgement at all.   I was going to leave feedback on play store,  however even though I have downloaded the app the option to rate it the option is not currently available.   I am going to make my 5th attempt to contact honey today...  I am not hopeful. 
  • jakey01
    Options
    Hi ....me again.  Nope nothing... So I have sent an email to PayPal...  nothing to lose I guess
  • sheramber
    sheramber Posts: 19,353 Forumite
    First Anniversary I've been Money Tipped! First Post Name Dropper
    Options
    Have  you tried contacting them through Facebook?
  • jakey01
    Options
    sheramber said:
    Have  you tried contacting them through Facebook?
    I would do but I don't have facebook or twitter....never have done..  
Meet your Ambassadors

Categories

  • All Categories
  • 343.8K Banking & Borrowing
  • 250.3K Reduce Debt & Boost Income
  • 450K Spending & Discounts
  • 235.9K Work, Benefits & Business
  • 609K Mortgages, Homes & Bills
  • 173.4K Life & Family
  • 248.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards