We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Easyjet Eurocard Refunds
BLove
Posts: 3 Newbie
in Credit cards
they shut down the card about 2 years ago saying we had to use exelaonline for refunds. I sent all the bank statements etc they required. no refund came, then they said in March 2022 it is all now handled by easyjet@tuxedomoney.com. They never replied to ANY of my emails. I then found on Wirecard/FCA website that Railsbank ( now railsr) are handling it. More emails every few weeks, then they said I had been paid last year. I said, who paid me as no money went into me bank around the date said. No reply but ,LO, I received money into my bank without warning last week from Payrnet Ltd. It is a subsdiary of railsbank!!
So email support@railsbank.atlassian.net or go to railsr website and raise a ticket number with your request. Good luck to you all. It took me 2 years
So email support@railsbank.atlassian.net or go to railsr website and raise a ticket number with your request. Good luck to you all. It took me 2 years
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards