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Lloyds/Halifax keep confirming my phone numbers
Eco_Miser
Posts: 4,932 Forumite
Every time I log on to Lloyds or Halifax, the following page asks if my home, mobile and work phone numbers are still correct. I click 'confirm' and they say 'Thank you for confirming your numbers have not changed' (or words to that effect). The work number is blank, as I've been retired a long time.
I get that they need to check occasionally, but every time? Is this just me, or are others getting this frequently as well?
Eco Miser
Saving money for well over half a century
Saving money for well over half a century
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Comments
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I get it frequently as well.Eco_Miser said:Every time I log on to Lloyds or Halifax, the following page asks if my home, mobile and work phone numbers are still correct. I click 'confirm' and they say 'Thank you for confirming your numbers have not changed' (or words to that effect). The work number is blank, as I've been retired a long time.I get that they need to check occasionally, but every time? Is this just me, or are others getting this frequently as well?
Reginald Molehusband1 -
Yes. Tick box. Move on.Every time I log on to Lloyds or Halifax, the following page asks if my home, mobile and work phone numbers are still correct. I click 'confirm' and they say 'Thank you for confirming your numbers have not changed' (or words to that effect). The work number is blank, as I've been retired a long time.I get that they need to check occasionally, but every time? Is this just me, or are others getting this frequently as well?
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can't remember the last time Halifax asked for an update. maybe they just don't want to talk to me ever....I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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I have accounts with both, they occasionally ask me to check my contact details are correct but not every time I log in1
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I think I get asked for confirmation once or twice a year, definitely not every time I log in to either Lloyds or Halifax.1
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Yes, prior to this month I was occasionally asked to check my contact details are correct, but this month it's been every time (about six times in total), so I thought I'd mention it here, see if it's widespread.
Eco Miser
Saving money for well over half a century0
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