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Notice of a compliance telephone interview
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Sparkleon
Posts: 27 Forumite

Hello,
I have just received this letter in the post and I am slightly freaking out. I am a single parent. Just myself and my 2 boys living in the house. I've been single for over a decade so no boyfriends etc. I am a full time uni student living on student maintenance loans and child tax credits. My youngest son is diagnosed Autism Spectrum Disorder and I receive high rate disability, low rate mobility for him. I also receive some housing benefits. I do not work. The documents it says I'll need for the call is bank statements, savings and investments, private pensions, earnings, property and immigration status. I'm british born, don't have any earnings, no pensions, savings or investments. The only money I have going in my account is maintenance loans, tax credits and DLA.
I have anxiety and the thought of waiting 6 days for closure - its anxiety inducing. I think it may be to do with a change of circumstances as the letter says it but I've not had any change of circumstances. Any changes I've had, I have declared them all. I used to be on carers allowance and income support but when I started uni, I stopped the claim the day I started. I called the tax credits people and let them know too. Also called the housing benefits office and let them know too.
I don't know what they think I have done?!
I have just received this letter in the post and I am slightly freaking out. I am a single parent. Just myself and my 2 boys living in the house. I've been single for over a decade so no boyfriends etc. I am a full time uni student living on student maintenance loans and child tax credits. My youngest son is diagnosed Autism Spectrum Disorder and I receive high rate disability, low rate mobility for him. I also receive some housing benefits. I do not work. The documents it says I'll need for the call is bank statements, savings and investments, private pensions, earnings, property and immigration status. I'm british born, don't have any earnings, no pensions, savings or investments. The only money I have going in my account is maintenance loans, tax credits and DLA.
I have anxiety and the thought of waiting 6 days for closure - its anxiety inducing. I think it may be to do with a change of circumstances as the letter says it but I've not had any change of circumstances. Any changes I've had, I have declared them all. I used to be on carers allowance and income support but when I started uni, I stopped the claim the day I started. I called the tax credits people and let them know too. Also called the housing benefits office and let them know too.
I don't know what they think I have done?!
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Comments
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They don't necessarily think you have done anything wrong. Compliance interviews are sometimes genuinely random. From what you say you have nothing to be concerned about. It's even possible they will pick up on a benefit which you are not claiming but could be eligible for.
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I suspect, but I don't know for sure, that the maintenance loans hitting your Bank account have raised a query. They may not have looked into the entries but are just aware of lump sums being credited to your account.
And from what you are saying, you have nothing to worry about, as you are able to clarify your finances.The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.0 -
TELLIT01 said:They don't necessarily think you have done anything wrong. Compliance interviews are sometimes genuinely random. From what you say you have nothing to be concerned about. It's even possible they will pick up on a benefit which you are not claiming but could be eligible for.
I also worked a little job beginning of the year but it was 8 hours a week and I think I got paid £300 in total. It was only temporary. I got paid £185.28 in the March and £178.20 in the April. That was it.0 -
If you Google "Housing Benefit Award Accuracy Initiative", you will see that, on government orders, local authorities are routinely checking a lot more awards than they used to. I don't think it will be anything personal, it's just something that as a housing benefit claimant you may have to go through each year now.It's strange though that they'd be asking for bank statements over the phone - are you sure they don't want them posted?
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sourpuss2021 said:If you Google "Housing Benefit Award Accuracy Initiative", you will see that, on government orders, local authorities are routinely checking a lot more awards than they used to. I don't think it will be anything personal, it's just something that as a housing benefit claimant you may have to go through each year now.It's strange though that they'd be asking for bank statements over the phone - are you sure they don't want them posted?0
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Sparkleon said:TELLIT01 said:They don't necessarily think you have done anything wrong. Compliance interviews are sometimes genuinely random. From what you say you have nothing to be concerned about. It's even possible they will pick up on a benefit which you are not claiming but could be eligible for.
I also worked a little job beginning of the year but it was 8 hours a week and I think I got paid £300 in total. It was only temporary. I got paid £185.28 in the March and £178.20 in the April. That was it.
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poppy12345 said:Sparkleon said:TELLIT01 said:They don't necessarily think you have done anything wrong. Compliance interviews are sometimes genuinely random. From what you say you have nothing to be concerned about. It's even possible they will pick up on a benefit which you are not claiming but could be eligible for.
I also worked a little job beginning of the year but it was 8 hours a week and I think I got paid £300 in total. It was only temporary. I got paid £185.28 in the March and £178.20 in the April. That was it.1
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