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EEBS and variable direct debit different advice to consumers v suppliers?
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Mee said:MWT said:What were the actual dates of the bill your DD covered?Is it possible that the bill was for the quarter prior to 1st October?If so then the £66 credit will be going against the next quarters billing and so it would have been correct to taker the VDD in full to cover the previous quarter's bill, and to leave the £66 in full on your account so it would reduce the next quarters VDD.HiBill covers 1/7/22- 1/10/22.EESB 1/10 & VDD 16/10My reading of the guidelines to energy suppliers s5.30&s5.31 is that they could have treated it differently.Based on those dates, it has all be treated correctly.You will have 3xEBSS credits against your next quarterly bill which will reduce the VDD that you will be paying in January.The credits are to be applied against bills for energy use from 1/10 onwards, not for prior periods.
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