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Santander - online documents slow?
howryoo
Posts: 222 Forumite
Just wondering if it's just me or is this the new normal when downloading documents from online banking?
I ask because on the old interface, it used to be slicker - couple of clicks ... done.
With this new interface, it seems clunky and very slow for each statement or document you wish to view / download.
Is this your experience too?
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Comments
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I just managed to download a page of HTML then worked out I need to click the small download button in the top right of the embedded Acrobat window. I've never seen the old interface so couldn't say, but there's a lot of weird formatting, ambiguity and inconsistencies in Santander's online implementation and communication in general IMO.
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I find their website to be generally clunky at the moment.Tall, dark & handsome. Well two out of three ain't bad.1
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... and as for their Chat Bot, well, words fail mebutterfly )i(1
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Thanks all - appreciate your replies.
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