Hermes/Evri damaged my property

joesphB

Hi looking for some advice Jan 21 hermes driver damages my property it is on cctv I made several contacts with hermes ceo dept sent them everything been messed about from day one sent all info now need to sue through county court who do I sue Hermes/Evri? it was hermes when they delivered it it is now evri it is a bad company

DullGreyGuy

Are you the sender or receiver of the parcel or was it not parcel related?

Is "your property" the contents of the parcel or something else.

Evri/Hermes is the same company, they have the same company number, they have just changed their name. As if a person changes their name they are still the same person and you use their current name.

joesphB

he hit my property with his car whilst delivering the parcel

soolin

joesphB said:

he hit my property with his car whilst delivering the parcel

How far along getting quotes and repairs are you? If you want to go via small claims you need to be able to quantify your loss- so a written estimate from a builder would be needed, or if the work needed was urgent and has already been done, then a bill showing the cost in full. 

NBLondon

joesphB said:

he hit my property with his car whilst delivering the parcel

Car?  Not a Evri/Hermes-liveried van?  Have they actually admitted they are taking responsibility (or their insurers are)?

If not, perhaps you should be suing the driver?  If he's subcontracting to E/H and has told his insurers, they should be in the loop.  If he didn't - you may have to sue him as an individual.