Parking Ticket for entering one wrong digit

rms22

Hi,

Wondering if you can help please. I got a parking ticket because instead of entering 63 I entered 67 - it occurred to me why I did when I got home - the lady in front of me at the machine bleated out to her partner "what number is it" - well you can guess the response - "seven" 

So therefore as that number stuck in my head that's what I entered!

Can I appeal it?

Umkomaas

Which parking firm please?  This will determine how you might deal with this minor keying error. 

rms22

Umkomaas said:

Which parking firm please?  This will determine how you might deal with this minor keying error. 

Spring Parking.

Coupon-mad

That's good.

Appeal AS REGISTERED KEEPER (not saying who was driving) and say you've looked this issue up on the BPA's website and see that a single digit VRM error means the PCN should never have bern issued and must be cancelled.

Tell them what the error was WITHOUT saying 'I did this'.  Talk about 'the driver's single digit keying error' and attach the P&D ticket if you have it.

Don't say 'I, me or 'my ticket'.  You are appealing as the registered keeper, for a reason that you already know from the NEWBIES thread!

rms22

Coupon-mad said:

That's good.

Appeal AS REGISTERED KEEPER (not saying who was driving) and say you've looked this issue up on the BPA's website and see that a single digit VRM error means the PCN should never have bern issued and must be cancelled.

Tell them what the error was WITHOUT saying 'I did this'.  Talk about 'the driver's single digit keying error' and attach the P&D ticket if you have it.

Don't say 'I, me or 'my ticket'.  You are appealing as the registered keeper, for a reason that you already know from the NEWBIES thread!

Thanks for this. The thing is, after finding the ticket I went to find who put it there as I genuinely couldn't understand why I'd been given one - my ticket was facing up and visible on the dashboard. So I went over and asked why it was issued and as doing so I noticed he had what looked like some sort of camera thing on him which I think had 'cctv' written on it. 

Coupon-mad

But it doesn't have facial recognition...

rms22

Coupon-mad said:

But it doesn't have facial recognition...

Good point. Thanks.

I've just written this up. Okay to email, and if so can I take a photo of the P&D ticket and attach along with it ?

To whom it may concern,

I hereby wish to appeal PCN reference ‘-----------'.

I have looked this issue up on the BPA's website and upon doing so it clearly states that a single digit VRM error means that the PCN should never have been issued and must be cancelled.

The driver's single digit keying error was that the number 67 was entered instead of 63.

On the BPA Approved Operator Scheme Code of Practice it states:

17.4 The Code recognises that keying errors can be grouped into 2 main areas;

A) Minor Keying Errors
Examples of a minor keying error could include:

• 0 instead of o.

• I instead of L.

• 1 instead of I

• Up to one letter wrong, removed, or swapped

• Up to one number wrong, removed, or swapped

• Numbers and/or letters in the wrong order (but where the correct registration is still recognisable)

These are minor errors where up to one character has been entered incorrectly, or where the registration has been entered in the wrong order. If a typing error such as this leads to a PCN being issued and the motorist appeals, the PCN must be cancelled at the first stage of appeal.

Please find the Pay and Display Ticket attached.

Coupon-mad

I doubt you can email it but only you know, because the PCN you have there tells you the appeal routes.  Don't try something else.

rms22

Coupon-mad said:

I doubt you can email it but only you know, because the PCN you have there tells you the appeal routes.  Don't try something else.

It says on the PCN that appeals should be made in writing, by post, or by emailing and gives an email address. 

I am wondering whether to post instead though as that way I could send it signed for so there's proof that the appeal has been sent. What do you think?

Also, is what I wrote above sufficient for the appeal?

Thank you for your help.

Umkomaas

I am wondering whether to post instead though as that way I could send it signed for so there's proof that the appeal has been sent. What do you think?

And if they refuse to sign for it (PPCs don't like doing that unless there's a cheque enclosed) what do you think you have then?

Email (bcc to another of your email addresses, or a friend's email address) will be proof of delivery, and not just proof of sending!

Jenni_D

And scan / take a photo of the P&D ticket and attach it to the email.