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Breach of contract advice needed.
in Consumer rights
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The free afternoons and evenings were not replaced by anything ..... the time schedule being followed by the tour company meant that when we should have been enjoying free time, we were in fact travelling on our coach.
Free time was also an essentail criteria for us when deciding to book the tour as my wife suffers from motion sickness. Having free time after a period of travel is essential to her ability to recover and well being. Arriving at hotels at 8.30pm and having to go straight for dinner after many hours on a coach, when we should have been there in the afternoon had a significant impact throughout the tour.
How much (in percentage terms if it’s easier) are you hoping to claim back for the value of this holiday?
Have you spoken to TUI/the cruise organiser yet? What did they say?