We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Standard Life and "Abrdn"
Comments
-
Yes , but the 'front end' has not changed since Phoenix took over and nothing really changed at all for the first couple of years. Just recently though they have announced some outsourcing of some activities, including customer services and some staff in Edinburgh have been made redundant.wmb194 said:
Isn't that Phoenix now? IIRC Phoenix took on its pensions business and now owns the brand name.Richmmm said:The standard of service with Standard Life has crashed this year, I have had two problems with them, still waiting for the last one to be resolved after a couple of months when they sold one of my holdings without my permission. They only seem to care that they follow the regulators guidlines keeping you informed that they still haven't sorted your issue.As it is a company pension, I am a prisoner with them but if I had the choice, I would go elsewhere.Rich
I have also noticed them advertising and being more proactive with existing customers, looking for new business.0 -
They answer the phone as standard Life!
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards