Attempting to claim back packaged bank account fees

This discussion was created from comments split from: Reclaim Bank & Credit Card Charges sticky.
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  • Recently attempted to claim.back my packed bank acount. 

    Bank has got in contact with asking for a phone call to investigate the matter further. 
     

    Anyone have any ideas what they will ask and what to say.


  • Recently attempted to claim.back my packed bank acount. 

    Bank has got in contact with asking for a phone call to investigate the matter further. 
     

    Anyone have any ideas what they will ask and what to say.


    They will want to discuss your complaint reasons and what evidence you have to support your complaint
  • dunstonh
    dunstonh Posts: 119,330 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Recently attempted to claim.back my packed bank acount. 

    Bank has got in contact with asking for a phone call to investigate the matter further. 
     

    Anyone have any ideas what they will ask and what to say.


    This thread isn't about PBAs.    However, the bank will be looking to discuss your allegations of wrongdoing to get a better understanding of your complaint.     It probably means you haven't given enough information to date or it conflicts with information that they hold.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • If I never paid the final loan payment can i still claim the charges back
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