E: 16/10 PS5 and FIFA23 Winning Weekend on Capital (text / on air)

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https://www.capitalfm.com/terms-conditions/ps5-and-fifa23-winning-weekend/

Terms and conditions.

1. The PS5 and FIFA23 Winning Weekend on Capital promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from Friday 14th October 2022 to Sunday 16th October 2022 on the Capital Network. Global is the Promoter and the ‘Prize Provider’.   

2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here(together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions. 

Details of the Promotion:

3. To enter the Promotion, you must listen to Capital FM from Friday 14th October 2022 to Sunday 16th October 2022.

4. In each competition you will be asked to identify the song from the audio clip played on air in the Promotion setup. To enter the Promotion, when prompted by the presenter, you must text in with the keyword WIN followed by your answer to 83958 (the ‘Text Message Line’).

5. There will be multiple rounds across the Promotion (5 competitions in total), each with a new audio clip. For the avoidance of doubt, the text system will be re-set after each round, with the audio clip differing from round to round as announced on air by the presenter(s).

6. The opening and closing times of the Text Message Line will be given out on air. Entries received before or after this time will not be included in the Promotion but may still be charged.

7. We are not responsible for any latency experienced by your mobile phone network, which may delay the delivery of text messages to and/or from us.

8. Text messages will be charged at standard network rates. Standard rate text messages to promotion shortcodes are not normally included in ‘inclusive’ packages and may be charged. If entry is made by text message, be sure to use the correct shortcode. In all cases, please check with your service provider for more details and charges. If you are not the bill payer, you must obtain the bill payer’s permission before entering.

9. Within 30 minutes of the closing time of each competition round, all eligible and correct entries will be entered into a draw. One correct entry will be selected at random and the entrant will be contacted by one of our representatives via telephone on the number on which you entered. If the entry is ineligible, we reserve the right to withdraw the prize and select another entrant.

10. If you are this entrant, you will be asked to have a call with a presenter, during which you may be required to give the answer to the question, that call will either be broadcast live or pre-recorded for future broadcast. You must answer your telephone when we contact you. Someone else cannot answer the phone, participate or accept a prize on your behalf. If: (i) you fail to answer the phone; (ii) someone else answers the phone; (iii) the call goes to voicemail; (iv) the call becomes disconnected; (v) you are not (or do not seem to us to be) in a position to safely and/or lawfully take or remain on the call (for example, if you are or seem to be driving); or (vi) you are not audible or intelligible or we are not able to conduct a conversation with you in a manner that is suitable for broadcast for any reason beyond our control (including, but not limited to: low/no signal on your device, a call is dropped by any network, you are travelling, there is too much background noise or feedback, etc.); before or during the Promotion, you may be disqualified and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable. If you have complied with all applicable terms and conditions, and if you are successful (including correctly answering any questions and/or successfully completing any tasks, as applicable) then you will be declared the winner of the Promotion. 

11. We may publish and publicise your name, your nearest geographical location (for example, your nearest city, town or county) and your entry], and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion.  

12. In relation to winners, you understand that we may: (i) interview you which we may film, photograph and/or record and; (ii) film, photograph and/or record, you in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion. We may also publish your name, image, social media handle and/or profile picture. 

Eligibility:

13. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.

14. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion. 

Prize:

15. One winning Entrant from each competition round will receive the following prize:A Playstation 5 Disc Console with FIFA23 Standard Edition

16. We (Global) will arrange for your prize package to be delivered to you. Your prize would normally be delivered within 28 working days, however due to demand, it may take up to 60 working days to fulfill - we will communicate with you if it will take longer than 28 working days.

17. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner.

18. The prize is non-transferable and non-refundable.

19. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.

20. We are registered with the Phone-paid Services Authority (“PSA”): registration number ORG832-96388-41101. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/. 

Data Protection:
21. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) and our Promotion Partner as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.

22. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion and the Promotional Partner will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject. Please ensure you have read and understood our Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us with their personal data.

23. We and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we will ensure appropriate safeguards to protect your personal data are in place. 

24. We will hold your personal data for a period of up to 3 years in order to comply with our regulatory obligations.

25. You may request the removal of your personal details from our database by contacting privacy@global.com. If you request that your personal details be removed prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.