Question re royal mail/designated neighbour?

hollydays

Just missed a parcel delivery today via royal mail.
On the card it had a tick box where it could have been left with my designated neighbour.I dont remember seeing this when i ordered,ebuyer or amazon i think.Or was i being thick(probably).I would have elected for this as we all take in parcels for each other.

Enterprise_1701C

This is just through Royal Mail, not the supplier. You give Royal Mail permission to leave it with the neighbour, it would not be available as a choice when you order the goods.

elsien

Some companies have a box when you order for additional instructions, where you could give an alternative drop off point if you want to, as well.

izzitme

I work for Royal Mail & we hae been told that parcels should only be left if it is stated on the address label (ie Please leave with Mrs Bloggs at number 999).

I leave stuff with neighbours if they offer to take it in, but will not knock on a door to ask if they will take it. We shouldn't do this but if it helps the customer & saves us carrying it back to the depot it's good.

hollydays

Jane_Blackford wrote: »

This is just through Royal Mail, not the supplier. You give Royal Mail permission to leave it with the neighbour, it would not be available as a choice when you order the goods.

Er..how could i give them permission if i have had no contact with them?

satinkitten

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Chris25

I think you contact them before the parcel is due to be delivered to let them know that you're willing for them to leave it with a neighbour.

Enterprise_1701C

hollydays wrote: »

Er..how could i give them permission if i have had no contact with them?

This is when you get the card throught he letter box - you send them the card back saying to leave at such-and-such. There is normally a facility to get it left at a local PO aswell (again - on the card).

ethansmum

I have an arrangement whereby the postlady either hides parcels in the spare recycling box I have (and puts a note through the door) or leaves it with a neighbour. It works out well for all of us as I will take in parcels for the neighbours too.

hollydays

Jane_Blackford wrote: »

This is when you get the card throught he letter box - you send them the card back saying to leave at such-and-such. There is normally a facility to get it left at a local PO aswell (again - on the card).

no-the card has no address to send it back

ethansmum

I have got the cards before from DHL, I usually sign them (stick it on the door and they take it with them) and then they leave the parcel with neighbour or in a safe spot.