Mortgage cash back - when is it paid

breakfast_epiphanies

Just remortgaged with Barclays on a product that offered £250 cashback. I thought this would come down with the mortgage money, but it didn’t - their solicitor said it’s paid afterwards and details would be in the “first payment letter”, which I received today. No mention of it and can’t get through on the phone. Does anyone know how/when it’s paid? 

Domaco16

We had cash back with accord. It went to my solicitors and I had to chase it up 3 weeks after. 
It said it would be in 2 weeks and when it didn't;t arrive I messaged my financial advisor- he said it was to do with the solicitors and low and behold they had it! 

Hannimal

I had cb with Platform and it took about 9 months. I had forgotten all about it by the time I got it!

Mildreds_Earrings

I received cashback with my Nationwide mortgage last year and it got paid into my bank account within four weeks of the purchase.

cheekyweegit

Mildreds_Earrings said:

I received cashback with my Nationwide mortgage last year and it got paid into my bank account within four weeks of the purchase.

My cash back with Nationwide was also paid not long after my first mortgage payment was taken out.  £500 for my first one and 3 x £250 as I switched products with them to cheaper rates (joys of trackers) and didn't realise at the time I'd also get cash back with those, so I got over £1k in cash back from them in a year of having my mortgage.

They actually paid me more in cash back than I paid in interest in the time I had my mortgage.