SCOTTISH POWER ASSESSING MONTHLY DIRECT DEBIT BILLS ON ESTIMATED 18 MONTHS ENERGY USE!

NineteenNineteen

Deleted_User said:

NineteenNineteen said:

dunstonh said:

I can't really get my head round this - why not base it on an annual assessed usage figure based on the previous year's actual usage, as usual?

Tell us what you actual annual usage is.  Not the amount you are paying.  Actual meter readings between two dates that are a year apart.

A couple of weeks ago SP e-mailed me to say my actual energy usage over the last 12 months was:

 

                 Gas - 22,763 kWh

                  Electricity - 2,971 kWh

 

On the typical for electricity then, and 80% over typical for gas.

That would suggest an annual cost somewhere over £3500, roughly matching the numbers that you already said you accept.

The point I am making though is that SP aren't charging me around that figure over 12 months, but nearly double that over 18 months (to April 2024), thus making my payments much higher as the extra 6 months includes another autumn and winter which they have presumably factored in to the DD charge.

They say as my payment review date is only 6 months away they have to extend that another year (despite the recommended DD figure altering every time a meter reading is entered on my online account (or direct payment is made to my credit).

[Deleted User]

NineteenNineteen said:

Deleted_User said:

NineteenNineteen said:

dunstonh said:

I can't really get my head round this - why not base it on an annual assessed usage figure based on the previous year's actual usage, as usual?

Tell us what you actual annual usage is.  Not the amount you are paying.  Actual meter readings between two dates that are a year apart.

A couple of weeks ago SP e-mailed me to say my actual energy usage over the last 12 months was:

 

                 Gas - 22,763 kWh

                  Electricity - 2,971 kWh

 

On the typical for electricity then, and 80% over typical for gas.

That would suggest an annual cost somewhere over £3500, roughly matching the numbers that you already said you accept.

The point I am making though is that SP aren't charging me around that figure over 12 months, but nearly double that over 18 months (to April 2024), thus making my payments much higher as the extra 6 months includes another autumn and winter which they have presumably factored in to the DD charge.

They say as my payment review date is only 6 months away they have to extend that another year (despite the recommended DD figure altering every time a meter reading is entered on my online account (or direct payment is made to my credit).

Yes, I’m agreeing with you. I get to the same numbers that you agree with, not to the unusual number that they seem to be insisting on. 

I’ve seen this done before when it’s a fixed contract - with the DD based on the contract end date, but not on variable.