Has anyone got any experience with Utility Warehouse?

marymart

We have been offered a better energy deal with Utility Warehouse but we are nervous as not many people know much about this company.

Are they any good?

thanks.

Archie_Duke

They’re a horses for courses sort of company. To get their best gas & electricity unit rates you used to have to take 3 services from them in total e.g. G&E + Mobile Phone SIM + Broadband/Phone. I don’t know how that’s working with them now that there’s the Energy Price Guarantee. The additional services cost could mean that the attractive-looking utilities rates actually weren’t a great deal for some, okay for others.

I left them years ago, wasn’t a fan of the uncomfortable cat’s cradle of deals you used to be bound into. They’re a long established utilities supplier, there are numerous threads on here with different views of them.

EssexHebridean

Personally I wouldn't touch them again with somebody elses extremely long barge pole... as a rule the only people who have anything particularly positive to say about them are those who will benefit from trying to convince others to become customers. 

I'll just leave this here for your information: https://forums.moneysavingexpert.com/discussion/6363393/utility-warehouse-shoddy-account-management-edited-title#latest

Bacman

Well, I used to work for a landlord several years ago and I hated phoning the "big 6" as the queues were soul-destroying, phoning Utility Warehouse I used to get through quickly and they did what they said they would. Personally i'd use them if their rates were better than others.

CanNeverThinkOfAUsername

Stay away, i was with them in the past and they are truly awful!