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Has anyone got any experience with Utility Warehouse?

marymart
marymart Posts: 7 Forumite
Fifth Anniversary First Post
in Energy
We have been offered a better energy deal with Utility Warehouse but we are nervous as not many people know much about this company.

Are they any good?

thanks.

Comments

  • Archie_Duke
    Archie_Duke Posts: 287 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    They’re a horses for courses sort of company. To get their best gas & electricity unit rates you used to have to take 3 services from them in total e.g. G&E + Mobile Phone SIM + Broadband/Phone. I don’t know how that’s working with them now that there’s the Energy Price Guarantee. The additional services cost could mean that the attractive-looking utilities rates actually weren’t a great deal for some, okay for others.
    I left them years ago, wasn’t a fan of the uncomfortable cat’s cradle of deals you used to be bound into. They’re a long established utilities supplier, there are numerous threads on here with different views of them.
    Arch
  • EssexHebridean
    EssexHebridean Posts: 25,886 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Personally I wouldn't touch them again with somebody elses extremely long barge pole... as a rule the only people who have anything particularly positive to say about them are those who will benefit from trying to convince others to become customers. 

    I'll just leave this here for your information: https://forums.moneysavingexpert.com/discussion/6363393/utility-warehouse-shoddy-account-management-edited-title#latest
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • Bacman
    Bacman Posts: 537 Forumite
    500 Posts Fourth Anniversary Name Dropper Photogenic
    Well, I used to work for a landlord several years ago and I hated phoning the "big 6" as the queues were soul-destroying, phoning Utility Warehouse I used to get through quickly and they did what they said they would. Personally i'd use them if their rates were better than others.
  • CanNeverThinkOfAUsername
    CanNeverThinkOfAUsername Posts: 212 Forumite
    100 Posts Name Dropper
    Stay away, i was with them in the past and they are truly awful!
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