Loop Smart Meter Usage Track App - is it only me with no recent data?

michaels

I use the loop app to see my utility usage as my IHD has not worked since my smart meter was installed and EDF who seemed to bother me daily about getting a smart meter now completely ignore me when I complain the IHD doesn't work.  However data seems to have stopped flowing to the app for the last 3 days.  I was wondering if it was only for me or if all loop users were impacted.  Thanks

[Deleted User]

Sign up for the BRIGHT app. If this shows no data then ‘Houston - we have a problem’.

wild666

My Loop app only shows the electric usage. It's not a problem for me as the gas usage is only around 10 kWh per week it will be around 100 per week when I eventually put the heating on but I keep spreadsheets of my energy usage just to see how much electric and gas I'm using.

wwally

I've seen no data on Bright, Loop or Hugo since Sept 27th. Eon,Next. Smart meter installed June, worked fine since then.