Cancelling The Times Subscription - Hope this helps! 4 October 2022 at 4:55PM in Consumer rights 2 replies 314 views

Revex

Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. 

I actually managed to cancel easily (once logged in) by going here:

http://www.thetimes.co.uk/account/cancel

Then scroll to the bottom and click “I’d like to cancel my subscription”

You then get a couple of pages trying to get you to stay but after that it’s all cancelled and you receive a confirmation. 

No need to phone. 

Worked for me and hopefully will help others too 👍

impoverishedtraveller

It’s always been easy to cancel.
Certain people on here just have a habit of making life needlessly hard for themselves.

lucy03

impoverishedtraveller said:

It’s always been easy to cancel.
Certain people on here just have a habit of making life needlessly hard for themselves.

It's not easy and they don't even claim it's easy. I emailed them a few weeks ago, they replied saying some people were able to cancel online and to try, but that didn't work for me as it produces an error and I had to phone them. I commented I had found the process difficult and they replied politely that they just wanted to ensure that I had been made aware of a special offer that I could take advantage of.