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Cancelling The Times Subscription - Hope this helps!

Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. 

I actually managed to cancel easily (once logged in) by going here:

http://www.thetimes.co.uk/account/cancel

Then scroll to the bottom and click “I’d like to cancel my subscription”

You then get a couple of pages trying to get you to stay but after that it’s all cancelled and you receive a confirmation. 

No need to phone. 

Worked for me and hopefully will help others too 👍

Comments

  • It’s always been easy to cancel.
    Certain people on here just have a habit of making life needlessly hard for themselves.
  • lucy03
    lucy03 Posts: 520 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 4 October 2022 at 9:45PM
    It’s always been easy to cancel.
    Certain people on here just have a habit of making life needlessly hard for themselves.
    It's not easy and they don't even claim it's easy. I emailed them a few weeks ago, they replied saying some people were able to cancel online and to try, but that didn't work for me as it produces an error and I had to phone them. I commented I had found the process difficult and they replied politely that they just wanted to ensure that I had been made aware of a special offer that I could take advantage of.
  • Just to add to this, there appears to be no way to cancel online. The link above only has a phone cancel option. They want to make it hard so you get suckered into paying full price or try and haggle with a telesales person
  • adeski said:
    Just to add to this, there appears to be no way to cancel online. The link above only has a phone cancel option. They want to make it hard so you get suckered into paying full price or try and haggle with a telesales person
    Also, they +did+ have an option to subscribe with Google until recently.  I took out a £1 for 4 months option . Via Google it was easy to cancel.  Then last month, I noted that they cancelled my Google with 1 month left to run! I got a resubscribe offer but quelle surprise, not via Google - card details and option to cancel via phone only 
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