Cancelling The Times Subscription - Hope this helps!

Revex

Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. 

I actually managed to cancel easily (once logged in) by going here:

http://www.thetimes.co.uk/account/cancel

Then scroll to the bottom and click “I’d like to cancel my subscription”

You then get a couple of pages trying to get you to stay but after that it’s all cancelled and you receive a confirmation. 

No need to phone. 

Worked for me and hopefully will help others too 👍

impoverishedtraveller

It’s always been easy to cancel.
Certain people on here just have a habit of making life needlessly hard for themselves.

lucy03

impoverishedtraveller said:

It’s always been easy to cancel.
Certain people on here just have a habit of making life needlessly hard for themselves.

It's not easy and they don't even claim it's easy. I emailed them a few weeks ago, they replied saying some people were able to cancel online and to try, but that didn't work for me as it produces an error and I had to phone them. I commented I had found the process difficult and they replied politely that they just wanted to ensure that I had been made aware of a special offer that I could take advantage of.

adeski

Just to add to this, there appears to be no way to cancel online. The link above only has a phone cancel option. They want to make it hard so you get suckered into paying full price or try and haggle with a telesales person

adeski

adeski said:

Just to add to this, there appears to be no way to cancel online. The link above only has a phone cancel option. They want to make it hard so you get suckered into paying full price or try and haggle with a telesales person

Also, they +did+ have an option to subscribe with Google until recently.  I took out a £1 for 4 months option . Via Google it was easy to cancel.  Then last month, I noted that they cancelled my Google with 1 month left to run! I got a resubscribe offer but quelle surprise, not via Google - card details and option to cancel via phone only 

Monstar1968

The link that @Revex has shared doesn't work any more. I just phoned the number and it was fine. The call including the "press this..." bit was 3 mins. The guy said there is no way to cancel online at the moment, but there will be from next Easter (2026).