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Shell Energy, I don't understand why they're asking for so much per month based on my usage?

Stevev99 · 2022-10-04 16:07:30

So initially when I thought the price cap was going up in October, Jan and April still, I went with a suggested amount of £320 for dual fuel DD. I installed smart meters in July and weirdly my bills dropped to £150 per month from £220 even though I manually read the meters accurately. Now when I look at my account, I'm…

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Spacie22 Posts: 37 Forumite

5 October 2022 at 9:37AM edited 5 October 2022 at 9:39AM

If you dig around in the information in your account you will find that Shell bases their DD amount on aiming for a zero (or small + ) balance on the 12 month anniversary of your joining the company. There are 4 winter months left until February and the prices have only just gone up which is making the new DD amount higher than you might expect.

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Shell Energy, I don't understand why they're asking for so much per month based on my usage?

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