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APCOA appeal rejected without telling me now they want full amount

Hi,

I received a parking ticket from APCOA for forgetting to pay the parking fine for £17.50, or £70 if not paid within 14 days.
I appealed and they said they'll get back to me within 28 days, a few weeks later and I haven't heared anything and rechecked the ticket and it says they rejected the appeal on 9th September. I had double checked all emails and letters through the post and I'm certain I didnt receive anything from them regarding the appeal.

Is there any way I can get rid of this or only pay the original £17.50 amount because i feel like they slighted me with this?
They wont let me reappeal the fine and they make it very difficult to contact them in any meaningful way.
Any advice is greatly appreciated.

Comments

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    You need to complain to the BPA , their is also an email thread on here with an email address for them, they have been sending out "ghost replies"
    No one however has "slighted" you
  • Grizebeck said:
    You need to complain to the BPA , their is also an email thread on here with an email address for them, they have been sending out "ghost replies"
    No one however has "slighted" you
    Thanks I'll try and find it. But how does them sending out "ghost replies" of which I have/had no knowledge of not sly in any way?
  • Le_Kirk
    Le_Kirk Posts: 26,429 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Sly and slight have different meanings, sly means to do something in an underhand way, whereas slight or slighted means to insult.
  • Coupon-mad
    Coupon-mad Posts: 162,033 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 October 2022 at 3:05PM
    sidum1180 said:
    Grizebeck said:
    You need to complain to the BPA , their is also an email thread on here with an email address for them, they have been sending out "ghost replies"
    No one however has "slighted" you
    Thanks I'll try and find it. But how does them sending out "ghost replies" of which I have/had no knowledge of not sly in any way?
    Just click on this username below and read his recent posts about the APCOA 'ghost reply scam' being reported as a pattern:

    @Castle

    Please reply on the thread he started about it.

    Join in the BPA Complaints to Sara Roberts and screenshot your BPA complaint ref.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • sidum1180 said:
    Grizebeck said:
    You need to complain to the BPA , their is also an email thread on here with an email address for them, they have been sending out "ghost replies"
    No one however has "slighted" you
    Thanks I'll try and find it. But how does them sending out "ghost replies" of which I have/had no knowledge of not sly in any way?
    The email address for them is UKcustomercomplaints@apcoa.com

    This thread would be worth reading as it's a recent similar situation:  
    https://forums.moneysavingexpert.com/discussion/6366985/apcoa-penalty-notice/p1





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