Confused Ovo energy

brumptk

Hi

Just downloaded the app and have looked at my gas usage cost and for example, May 8.55, June 4.89, July 3.43, Aug. 3.04 and then September 7.17? 

I haven't had the heating on since the spring, I had a holiday in September, how can this be a sudden hike? 

Katie 

[Deleted User]

Without details of your readings (estimated/actual/smart); dates and tariff then I am not sure anyone can help. Has your fixed tariff ended while you were on holiday?

ariarnia

as dolor has said

are they estimated readings or do you give the readings each month (or have a smart meter). it's possible if you were on holiday you were a bit late with a reading and they estimated. 

theres also a bit of a weird thing with gas because the meter units aren't the same as kwhs. 1 unit on our meter is about 32kw of gas on the bill so depending on when the numbers actually tick over there can be 32 'extra' units one month to the next (which would cost about £3.20 and could be the difference in your bill). 

brumptk

Thank you. I’m not on a smart meter for gas but I am for electricity. Maybe they had had to estimate. I don’t think my tarrif was coming to an end.