We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Is Eon next the only one?

They seem to be alone in not implementing or at least showing) the real capped tarriff rate

Comments

  • MWT
    MWT Posts: 10,737 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    They seem to be alone in not implementing or at least showing) the real capped tarriff rate
    Far from alone, many suppliers are still in the process of fully updating all parts of their systems with the new prices.

  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    They seem to be alone in not implementing or at least showing) the real capped tarriff rate
    Far from it, but considering we know what we are going to be billed, we can just ignore the rates quoted and use the rates supplied by EDF for reference.

  • Is any supplier actually showing the complete and correct rates in every location yet?
  • The_Green_Hornet
    The_Green_Hornet Posts: 1,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 October 2022 at 11:35AM
    Astria said:
    They seem to be alone in not implementing or at least showing) the real capped tarriff rate
    Far from it, but considering we know what we are going to be billed, we can just ignore the rates quoted and use the rates supplied by EDF for reference.

    It is a strange world we live in where EDF can manage to get the new rates out, and showing on customer's accounts, prior to companies such as Octopus and Eon Next who use the much hyped Krakken energy technology platform.

    Maybe EDF need to reconsider their decision to migrate to it.
  • I’d prefer a couple of days delay in getting the tariff information updated online, than only getting a bill every 6 months.
  • molerat
    molerat Posts: 35,774 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 October 2022 at 12:24PM
    Astria said:
    They seem to be alone in not implementing or at least showing) the real capped tarriff rate
    Far from it, but considering we know what we are going to be billed, we can just ignore the rates quoted and use the rates supplied by EDF for reference.

    It is a strange world we live in where EDF can manage to get the new rates out, and showing on customer's accounts, prior to companies such as Octopus and Eon Next who use the much hyped Krakken energy technology platform.

    Maybe EDF need to reconsider their decision to migrate to it.
    Perhaps Kraken is not all it is kraked up to be :)
    I am shocked that the seemingly straightforward task of populating a database to migrate across to all the systems has taken so long.  I accept that for those on fixes it would be more complex but SVR should have been very simple to achieve.

  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Astria said:
    They seem to be alone in not implementing or at least showing) the real capped tarriff rate
    Far from it, but considering we know what we are going to be billed, we can just ignore the rates quoted and use the rates supplied by EDF for reference.

    It is a strange world we live in where EDF can manage to get the new rates out, and showing on customer's accounts, prior to companies such as Octopus and Eon Next who use the much hyped Krakken energy technology platform.

    Maybe EDF need to reconsider their decision to migrate to it.
    But we need to remember that the actual tariff can't change, that needs to remain at ~52p/kWh, it just needs a discount applying which is currently 17p/kWh, but will be reviewed and could change by 31/12. Not something they expected to need to implement I would have guessed...
  • I’d prefer a couple of days delay in getting the tariff information updated online, than only getting a bill every 6 months.
    Or be on Direct Debit Whole Amount and get your bill monthly.
  • I’d prefer a couple of days delay in getting the tariff information updated online, than only getting a bill every 6 months.
    Or be on Direct Debit Whole Amount and get your bill monthly.
    This was my next question

    I was owed £154 by Eon Next gas, £100 was refunded, they just taken £87, my september bill is £45


    how many millions of cash are the companies holding?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.2K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.