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Scottish Power have corrected yesterdays new rates. Massive Difference

Be_Happy
Be_Happy Posts: 1,392 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 2 October 2022 at 11:53AM in Energy
Yesterday SP were showing new rates of SC 50.75p, Standard Rate 51.611p, Control Rate 46.928p for our Comfortplus Control Meters.  Today changed to 50.75p, 33.763p, 29.080p.     A massive difference something to be thankful for.

A complication I hadn't realised.   SP have been notifying customers on fixed rates in some cases, that their rates were already below the capped rates and wouldn't need to be altered.   This will need corrected now.

Comments

  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Be_Happy said:
    A complication I hadn't realised.   SP have been notifying customers on fixed rates in some cases, that their rates were already below the capped rates and wouldn't need to be altered.   This will need corrected now.
    This will depend how the comparison was made, and to what. It may well have been correct and unaffected by what you have seen. (I had one of those texts myself but I'm unclear so far if it may have been a correct interpretation of the government scheme or not.)
  • MWT
    MWT Posts: 10,894 Forumite
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    Be_Happy said:
    A complication I hadn't realised.   SP have been notifying customers on fixed rates in some cases, that their rates were already below the capped rates and wouldn't need to be altered.   This will need corrected now.
    Unlikely that this will be needed as I can't imagine that they were using the unadjusted Ofgem capped rates for the comparison basis.
    Like most suppliers they have just been slow to publish the EPG adjusted rates online.

  • Froglet
    Froglet Posts: 2,798 Forumite
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    My account states the details are unavailable.
  • Be_Happy
    Be_Happy Posts: 1,392 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Here's a copy of a link I posted a few weeks ago to Scottish Power Tariff list.   It's updated daily which is how I knew the difference between yesterday's rates and today's.

    https://www2.scottishpower.co.uk/tariff-information.process?execution=e1s4
  • Froglet
    Froglet Posts: 2,798 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Froglet said:
    My account states the details are unavailable.
    Update,finally this morning they are showing correctly.😀
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