Gas consumption figures- how many kWH?

[Deleted User]

Ally_E. said:

Octopus use historic data for the property for the last 5 years to estimate yearly consumption. My estimated usage is 8,000kW/h higher than actual usage as previous owners of this house had the heating on more, also with octopus. 

My understanding is that the supplier’s data collector is provided with two years of historic data on switch. 

I am also with Octopus and I am not seeing what you are seeing. We moved from gas water re-heating to PV solar re-heating less than a year ago, and my annual usage reflects the reduction in gas usage. Why would the supplier want to look back more than 12 months to calculate estimate usage?

Anglichanin

macman said:

Readings for gas are never in kwh, they're in either cu m or 100's cu ft, depending on your meter. Either way, they're measures of volume. On the bill, you'll only see one figure for kWh, which is the basis on which billing is done after conversion of volume to energy. So not sure what you are seeing on your online account, but it can't be kWh's. Post a screenshot?

I think this is a coding error on a temporary page set up to meet the demand for meter readings at the end of September (which the supplier emailed to ask for).