Heads up, compers! In order to investigate a technical issue, we've had to move some of the older threads from Game Over into a new category called 'Game Over Archives'. It'll be comps from before 2017, so shouldn't have too much impact on your day-to-day Forum experience. Thanks for your patience!

Bauer prize isn't valid

edited 1 October 2022 at 11:24PM in Compers chat corner
3 replies 541 views
Rachel1640Rachel1640 Forumite
43 Posts
Sixth Anniversary 10 Posts Name Dropper
edited 1 October 2022 at 11:24PM in Compers chat corner
Has anyone won a gift card from Bauer before that isn't valid? They rang me on a private number and took my details and then sent through the card but it won't work. I've contacted customer support for the gift card store and visited in person and was told both times that the card hasn't been activated so I need to contact whomever sent me the card. It's really frustrating because it was a decent prize and now I can't enter any more of their comps for 6 months.


  • BootsMulleryBootsMullery Forumite
    2.2K Posts
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Which competition was this?
    Was the telephone call the only contact you have had from Bauer?
    Have you tried getting back to Bauer about it?
  • edited 3 October 2022 at 4:05PM
    mjm3346mjm3346 Forumite
    46K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 October 2022 at 4:05PM
    Simple fix, it has happened before (not just with bauer sites), you will need to contact them, ideally through the actual site you won from - most giftcards let you check the balance on-line, I always do that on receipt of the card (I had 1 with too much on it)
  • cagsdcagsd Forumite
    7.6K Posts
    Part of the Furniture 1,000 Posts Name Dropper I won, I won, I won!
    I had this once with an Asda gift card I won with one of their competitions.  It was a £100 gift card - stupidly I didn't check the balance first, went and did my weekly shop with it, only to find at the till that it hadn't been activated! Had to leave my trolley of shopping there and walk out - really embarrassing.  I rang Asda customer services who couldn't help, but then rang the company that had provided the prize (think it was a baby food company?) who then activated the card for me, and sent me a further £50 card to compensate for my inconvenience!! So it did get sorted in the end but it was the prize provider in that instance.  I would suggest you contact the person who informed you of your win, as a first port of call.
Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android


Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools