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Energy support scheme - How does it work with two separate accounts?

jazzy
jazzy Posts: 1,118 Forumite
Part of the Furniture 500 Posts Name Dropper
I am trying to work out how the £400 Energy support scheme work with British Gas. I am currently on the standard variable with monthly Direct Debit payments of £70 electric and £33 for gas, for some reason British Gas splits the gas and electric accounts so I have two bills.

Reading on how theses payments are to be made:

"If you pay by Direct Debit
We'll send the money straight to your bank each month – like a refund – once your Direct Debit has gone through. If your monthly Direct Debit payment is lower than the monthly discount value, the remaining balance will be applied to your energy account.
For example:
If your Direct Debit is £100 a month, you’d pay that as normal. Then a few days later, £67 will be paid in to your bank account. If your Direct Debit is less than £67 a month, say £50 for example, £50 will be refunded to your bank account and the remaining £17 will be applied as credit to your energy account."

Does this mean that with my electric account I pay as normal i.e. £70 and I receive a monthly refund of £67 from British Gas back to my bank account?

What happens with my gas account with the current £33 monthly Direct Debit? 

Perhaps British Gas takes both of the energy accounts (even though they are billed separately) for calculating the monthly refunds to one payment? 


Comments

  • jazzy said:

    Does this mean that with my electric account I pay as normal i.e. £70 and I receive a monthly refund of £67 from British Gas back to my bank account?

    Yes.

    jazzy said:

    What happens with my gas account with the current £33 monthly Direct Debit? 

    Nothing changes.

    jazzy said:

    Perhaps British Gas takes both of the energy accounts (even though they are billed separately) for calculating the monthly refunds to one payment? 

    What would this do differently?
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