New Octopus Smart Meters connection question

badger09

New Smart Meters were installed on 28th and IHD started working within the hour. Since then its been showing usage as expected, with occasional messages today 'waiting for current data'.

New meter numbers appear in online account & app, but there are no usage details yet. Electricity shows 28 September Data Collector reading 0, Gas shows Smart reading 0.
I will submit manual readings tomorrow or Sunday as planned, assuming I can figure out how to read the Electric meter.

All my previous manual readings have disappeared. I assume this is part of the set up process? 

[Deleted User]

badger09 said:

New Smart Meters were installed on 28th and IHD started working within the hour. Since then its been showing usage as expected, with occasional messages today 'waiting for current data'.

New meter numbers appear in online account & app, but there are no usage details yet. Electricity shows 28 September Data Collector reading 0, Gas shows Smart reading 0.
I will submit manual readings tomorrow or Sunday as planned, assuming I can figure out how to read the Electric meter.

All my previous manual readings have disappeared. I assume this is part of the set up process? 

The setting up of smart meter accounts can take a few weeks as National databases etc are updated.

https://octopus.energy/blog/how-to-read-your-meter/

Alnat1

Yes, it might take a few weeks to all settle down and be showing as you'd like it but it sounds like it's all going fine.

badger09

Thanks

I have skim read that blog but as Electric meter is outside & its cold & raining heavily it can wait. I was a bit surprised that the previous manual readings had disappeared though. 

Alnat1

If your IHD is working then you can find the meter readings on there if you hunt throgh the options, no need to move from your armchair 

badger09

Alnat1 said:

If your IHD is working then you can find the meter readings on there if you hunt throgh the options, no need to move from your armchair 

Really? I’ll have a play with the menu tomorrow. I’m sure there’s a lot of info in there. 

As it’s only been 2 days, we’re still at the ‘what have you just switched on?’’ or ‘tonight’s meal cost £0.25 to cook but Wednesday night’s was only £0.21 stage’😊

MWT

Alnat1 said:

If your IHD is working then you can find the meter readings on there if you hunt throgh the options, no need to move from your armchair 

Only if you are on a single-rate tariff though, the IHD will show the total import for electricity, not the individual registers.

badger09

Alnat1 said:

If your IHD is working then you can find the meter readings on there if you hunt throgh the options, no need to move from your armchair 

Had a root through the menu today & found meter reading info. Only Electricity showing so far. 

A bit puzzled as display on IHD doesn’t match the ‘Quick Start Guide’. After googling, now know we have IHD 3 but guide refers to IHD 6/7😏 Don’t think it matters but a bit confusing to a Septuagenarian😊

Submitted readings & account updated.