We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Smartsave 2 year fixed rate
worried51
Posts: 1 Newbie
Help please! I opened an account with SmartSave on their two year fixed interest. My money has been taken but I can’t contact them. I get an error message saying I need to verify my email account but no phone number to ring them and when I go into Live Chat they need my email which is not verified! Going round in circles and getting very worried. I’ve tried another email address and get the same response. I have emailed and they have said they will phone me but nothing yet.
0
Comments
-
I do not think you need to worry that your money has somehow disappeared. Smartsave appear in the usual reputable comparison sites as a recognised savings institution with FSCS cover.
Sounds like some teething/admin issues.0 -
The main reason I would not use them was they dont have a phone number.It soes not matter until there is a mistake or something goes wrong.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.7K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.1K Spending & Discounts
- 248.3K Work, Benefits & Business
- 605.8K Mortgages, Homes & Bills
- 179K Life & Family
- 263.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards