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Octopus: peculiar tariff display

Today, I should be paying 27.86 p/kWh on Flexible Octopus. The website indicates 51.57p per kWh. Where does this figure come from?

I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".

Comments

  • QrizB
    QrizB Posts: 22,173 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    Today, I should be paying 27.86 p/kWh on Flexible Octopus. The website indicates 51.57p per kWh. Where does this figure come from?
    That's the capped rate for someone paying by DD in the Midlands, under the now-redundant October Ofgem cap.
    Seems like a bug in their website software to me. See what it says later or tomorrow, and (if you really want to be sure ) when you're billed for today, check the rate applied.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Ours is also showing the same - paying by DD in the Midlands.  Will see if it irons itself out tomorrow for the meter readings and check the next bill...   
  • SJMALBA
    SJMALBA Posts: 1,173 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 30 September 2022 at 2:07PM
    Don't know if relevant, but, the email from Octopus includes the following:


    Their systems updating is a work in progress, causing errors?
  • QrizB said:
    Today, I should be paying 27.86 p/kWh on Flexible Octopus. The website indicates 51.57p per kWh. Where does this figure come from?
    That's the capped rate for someone paying by DD in the Midlands, under the now-redundant October Ofgem cap.
    Seems like a bug in their website software to me. See what it says later or tomorrow, and (if you really want to be sure ) when you're billed for today, check the rate applied.
    Thank you. Yes, I am in the Midlands, so that makes sense.
    I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
  • North west and I get the same. Figured it's just been too much messing about and there systems need to catch up
    Jan 18 Joint debts 35,213

    Mortgage Jan 18- 77224 Jan 26- just under 64k

    June 25 Debts in my name were £5170. Now 5178 (Jan 26)
    DH debts ?? at a guess £15k
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