Parking ticket

Kiren15

I recieved this yesterday, please someone advice what to do, I don't have any evidence that i have paid, it was in Iceland they had a machine which I paid for one hour parking fee by cash. I still got fine, please help what can I do. This is the first notification I got.

Le_Kirk

Have you read the NEWBIE sticky, one of the announcements on the first page of the forum?  This gives all the initial advice you need including complaining to Iceland - called Plan A

Coupon-mad

Kiren15 said:

I recieved this yesterday, please someone advice what to do, I don't have any evidence that i have paid, it was in Iceland they had a machine which I paid for one hour parking fee by cash. I still got fine, please help what can I do. This is the first notification I got.

How lovely, a non-POFA PCN sent 4 weeks after the event!  No keeper liability then.

The NEWBIES thread explains why obviously you WON'T be saying "I paid".  

Nor will you call it a "fine" and nor will you appeal saying who was driving.

Kiren15

Le_Kirk said:

Have you read the NEWBIE sticky, one of the announcements on the first page of the forum?  This gives all the initial advice you need including complaining to Iceland - called Plan A

I visited Iceland today, iceland manager said they  have no connection with the carpark as it's own by excel parking service, however on the board its saying partnership with iceland. Carpark has a camera, should I be contacting them and ask for footage or should I just ignore the letter altogether.

Fruitcake

It appears that you haven't yet read the advice in the NEWBIES that you were asked to do.

Do not ignore this. Excel won't own the car park. If the store manager won't help, then complain to the CEO. Include proof of purchase and/or proof you are a regular shopper.

Do not reveal the driver's identity.

You need to understand that the keeper cannot be held liable, only the driver, which is why it is imperative that the driver's identity is not revealed. Complaints and appeals must only be done in the keeper's name as an occupant of the car.

You should also complain to your MP.

Le_Kirk

Kiren15 said:

Le_Kirk said:

Have you read the NEWBIE sticky, one of the announcements on the first page of the forum?  This gives all the initial advice you need including complaining to Iceland - called Plan A

I visited Iceland today, iceland manager said they  have no connection with the carpark as it's own by excel parking service, however on the board its saying partnership with iceland. Carpark has a camera, should I be contacting them and ask for footage or should I just ignore the letter altogether.

Excel don't own the car park, so somebody must have invited them onto the land and issued a contract, they didn't just see a spare piece of land and decide to put up their signs.  If it wasn't Iceland, because they don't own the land, it will be a managing agent, what does it say on the sign exactly?  You could try the local council website and see who pays the non-domestic rates; sometimes councils have a spreadsheet showing exactly this.  As @Fruitcake states above complain to the CEO; it's almost as if they don't want your custom and that's easily sorted, just tell them that from this day forward neither you nor your friends and family can afford to shop at Iceland if every trip comes with a £100 surcharge

Umkomaas

Excel sometimes lease land and operate a car park on it. At this stage it's difficult to know whether or not they do on this piece of 'real estate'. You only get to know well after a county court claim is raised and you get to the Witness Statement stage - a long way away. 

Excel will provide a statement of leasehold signed by their own Alun Cockcroft if it is land they lease. Months away, if it ever gets that far.