Paid tradesman and job now has problems

essex_grl

I had a shower room refurb finished last week and as the work was complete, paid for it.

Could not shower straight away as the silicone needed to set. Have since used it and it is massively puddling in one corner which I just know is not correct. How as a woman, do  I get this taken seriously? The tray is not draining and appears to be leaning away from the drain when checked with a spirit level. The water fills an entire corner and edges. It's 8mm deep and 400mm long that puddles

plumb1_2

Phone the contractor up and ask them to come back .
What has being a woman got to do with it?

essex_grl

People in general will understand feeling anxious when they do not understand the trade. Similarly with car garages. They can be intimidating. That was all I meant.

Doozergirl

essex_grl said:

People in general will understand feeling anxious when they do not understand the trade. Similarly with car garages. They can be intimidating. That was all I meant.

My experience is of being treated better than men are.  If someone treats you badly, it's reflective of their general attitude, not your gender.  

Just be nice, explain that it needs levelling up.  If you have a spirit level, you can demonstrate the issue, as well as the pooling.  You don't need to be an expert to know it isn't right.  

Hopefully they're decent and just come back.  

FreeBear

Doozergirl said: Just be nice, explain that it needs levelling up.  If you have a spirit level, you can demonstrate the issue, as well as the pooling.  You don't need to be an expert to know it isn't right.

Not all spirit levels are created equal. I can put a 1m builder's level on my worktop, lean on one end, and the bubble doesn't move. Get my engineer's level out, and even light pressure will see the bubble dancing round. It will also show how far out the builder's level really is....

The cheaper levels, if flipped round, will give a different "reading", so worth checking in multiple spots, and turning the level round. That said, water is a darned good indicator. If it is pooling away from the drain, the base clearly isn't level.

essex_grl

We’ve tried two levels and both are showing the same thing. It’s not a tiny little pool either it will stay there until mopped up. You can see it behind the red line I’ve drawn. The drain is on the far right side uphill!

essex_grl

This shows the depth a bit better

plumb1_2

Is the tray itself level? Not inside the tray. Who supplied the tray ?

essex_grl

It’s the edges of the tray I’ve used a level on to check if they are flat and the long front and back are, but the sides both show the tray is leaning backwards.

The plumbers supplied it and they got it from a local plumbing supplies shop as we chose everything from their catalogue.

essex_grl

This is the whole base. Puddle sits back right corner.