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How long a wait for a smart meter install from EDF.
I'm desperately trying to get off Economy 7 as we have old legacy meters from the previous house owner. I've moved to EDF who said they would give me a single rate tarriff after 28 days. They are now saying they can only do this if I have a smart meter, which doesn't bother me much, but how long am I going to have to wait for this to be installed?
I have actually been mis-sold as they said they could do a single rate off a dual rate meter, but that's not what the Indian call centre are saying.
Make £2024 in 2024
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%
Make £2023 in 2023 Total: £2606.33/£2023 128.8%
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Comments
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If you have old E7 meter they can put you on a totaliser tariff which is the single rate prices but you still have to give the 2 reads0
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We moved in 18 months ago and were told the same...............................................still nothing from EDF.
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Mobtr said:If you have old E7 meter they can put you on a totaliser tariff which is the single rate prices but you still have to give the 2 readsThey could, but they won't. I'm quite happy to give two reads, not a problem at all, they are saying the only way to get a single rate is to have a smart meter, which is not what they told me when I moved to them. I'm facing the prospect next week of paying 47p for day and 12p for night, roughly. We barely use 20% overnight even when running the washing machine and dishwasher overnight.Previously I was with Outfox on a single rate fixed tarrif but they stuck me back onto E7 when the fix ended.Make £2024 in 2024
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%Make £2023 in 2023 Total: £2606.33/£2023 128.8%0 -
Why won’t they fit a smart meter?0
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Mobtr said:Why won’t they fit a smart meter?
From what I've read, there's a shortage of meters or fitters or something.
Make £2024 in 2024
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%Make £2023 in 2023 Total: £2606.33/£2023 128.8%0 -
So it’s not that they won’t fit a meter, it’s just that they can’t at the moment? Should still be able to put you on a totaliser.0
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Yes they should be able to. But I can't get them to!
Make £2024 in 2024
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%Make £2023 in 2023 Total: £2606.33/£2023 128.8%0 -
Octopus fitted ours within a week. The shortage must be regional1
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Took EDF about 2 months for me but that was with 2 no-show appointments first. However the installer left saying my IHD would need to be sorted, out later as it wouldn't connect and nothing has happened on that despite my pushing, I suspect if I had left it nothing would ever happen.I think....1
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michaels said:Took EDF about 2 months for me but that was with 2 no-show appointments first. However the installer left saying my IHD would need to be sorted, out later as it wouldn't connect and nothing has happened on that despite my pushing, I suspect if I had left it nothing would ever happen.
@michaels How long ago was it that you applied to have a smart meter?
Make £2024 in 2024
Prolific to 30/6/24 £491.56, Chase Interest £37.40, Chase roundup interest £1.14, Chase CB £82.04, Roadkill £1.30, Octopus referral reward £50, Octopoints to 30/6/24 £70.22, Topcashback £82.04, Shopmium referral £3, Iceland bonus £2, Ipsos survey £20
Total £840.70/£2024 41.5%Make £2023 in 2023 Total: £2606.33/£2023 128.8%0
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