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Tandem banking app – not working.

Thumbs_Up
Thumbs_Up Posts: 965 Forumite
500 Posts First Anniversary Name Dropper Photogenic
in Budgeting & bank accounts

Anyone who saves with Tandem, can you see if you can log in, I’m having issues “something went wrong”

Maybe they are updating the savings rates?






Comments

  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    I get the 'something is wrong' message, too
  • Thumbs_Up
    Thumbs_Up Posts: 965 Forumite
    500 Posts First Anniversary Name Dropper Photogenic
    Daliah said:
    I get the 'something is wrong' message, too

    Thank you for checking. I’ll try again later.




  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    I deleted the app and re-installed it. Working fine now. 
  • Thumbs_Up
    Thumbs_Up Posts: 965 Forumite
    500 Posts First Anniversary Name Dropper Photogenic
    edited 23 September 2022 at 1:56PM
    Daliah said:
    I deleted the app and re-installed it. Working fine now. 

    Well done you, reinstalled now ok. Called them 10 minutes ago, was told it’s a power outage and will be up and running in a hour!

    Next time I have issue I will asked the helpdesk on MSE..Thanks!


  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Power outage 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
  • OceanSound
    OceanSound Posts: 1,482 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 28 September 2022 at 6:27AM
    from what I remember tandem app has a lot of flaws at the best of times. Support has told me several times the way round the issue I was experiencing was to uninstall and reinstall. 

    Similar to the age old 'Press the reset button' I suppose  ;)

    I've not used it much lately. Hope it's improved. Not holding my breath though, I remember reading that it's an app cobbled together using a 'standard template'.
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