Stolen jewellery

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I left gem stones and a gold wedding band for a jeweller to make earrings. The items were stolen. He’s offering scrap gold price for the ring. Is that correct? If I have to buy more gold to make earrings it would cost me more. I don’t think he was insured!
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Not sure why this is under families and relationships though
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if so give them a call and speak to a solicitor.
if not, I’d suggest considering it in future it’s pretty cheap and can be worth it’s weight in gold (excuse the pun) in situations such as this.
my understanding of the law is that the shop are only liable if they were negligent.
so if they for example left the door open to a jewellery store then they could be liable.
(these things can be hard to prove even if true)
if they were broken into then I don’t think they are liable unfortunately.
so it would be down to your home insurance.
How much are the items worth?
do you have any proof you had them (photos wearing them are good enough).
is the total item and single item limit met under your own insurance?
if so then I’m afraid this is what insurance is for.
Home insurance is unlikely to cover an item left in the care of a third party outside of your home. Some do have special clauses for bank vaults or storage units but not seen one for jewellers.
Subject to the terms of the contract the jeweller would need to indemnify the OP which could be by completing the service offered (assuming the ring wasn't sentimental and that's the only reason it was being done) or by paying them the value of the lost items.
The reality is that unless the jewellery has Cartier or Tiffany inscribed inside it then the value of a secondhand ring is rarely much more than its scrap value.